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Come and join OTIS today and be part of the Forbes 2025 World's Best Employers!

At Otis, it’s our people that make us different. Join the Otis family where collaboration, innovation and empowerment help each individual and the company reach new heights.

About You

We are looking for a Senior Manager -Construction Operations based in Melbourne, Victoria,. In this role, you would be responsible for driving the efficiency and safe installation of the New Equipment and MODs volume backlog while ensuring lifts are handed over to the Service operations meeting OTIS quality standards and customer expectations.

• Permanent role and based in Melbourne, Victoria

• Reports to the State Manager - VIC & TAS

• Competitive remuneration, car allowance and yearly bonus

Key Responsibilities

• Provide leadership and oversight to Project Managers and field supervisory teams across the New Equipment (NE) and Modernisation (MOD) Construction business in Victoria and Tasmania.

• Oversee workforce planning by determining the effective allocation of field staff and subcontractors in collaboration with Project Managers to ensure optimal project delivery.

• Drive a strong safety culture across all construction operations, ensuring full compliance with EHS policies, procedures, and regulatory requirements, supported by active monitoring through dashboards and reporting tools.

• Allocate projects to Project Managers, setting clear performance and efficiency targets to support successful execution and delivery outcomes.

• Ensure team capability and compliance by maintaining appropriate training standards aligned with company policies, industry regulations, and best practices.

• Partner with Supply Chain to ensure timely, accurate, and coordinated delivery of materials to support project schedules and minimise disruption.

• Establish performance expectations and conduct regular performance reviews for direct reports in accordance with company policies, keeping senior leadership informed of outcomes.

• Ensure adherence to Environmental Health & Safety requirements, including proactively identifying and reporting any risks or conditions that may impact employees or the environment.

• Maintain and uphold Quality Management Systems, ensuring compliance with procedures and standards while identifying opportunities for continuous improvement to enhance operational efficiency and customer satisfaction.

• Support Project Managers as required in stakeholder engagement, including participation in onsite safety meetings with builders and clients.

What you will need to be successful

• Has minimum 10+ years of experience in field operations management

• Hold the appropriate Trade qualifications and has experience working as a Lift trades person

• Proven ability to direct profitability performance for New Installation and Modernisation divisions

• Experience in project management for revenue recognition from the installation processes and initiatives to enhance operational consistency

• Experience leading rollout of standardized installation processes and field performance metrics - combine

• Experience overseeing commercial strategy, operational delivery, and engineering execution

• Demonstrated success in growing annual revenue through targeted client engagement and strengthening strategic partnerships

• Proven ability to champion strong safety culture initiatives and ensure compliance with design registration and regional codes

• Excellent verbal and non-verbal communication skills

• Holds a valid driver’s license

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 72,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!