About Doshii

Doshii is the operational hub that connects hospitality venues to the systems they rely on every day. We integrate with POS providers and a growing ecosystem of partner apps spanning delivery, in-venue ordering, reservations, rostering, and payments — so venues can manage their operations from one place instead of juggling tablets and disconnected systems.

We process orders and menu updates for thousands of venues across Australia and New Zealand. When a meal gets ordered and shows up in the kitchen ready to cook, there’s a good chance our platform made that happen.

Doshii launched in 2016 and is part of x15ventures, the Commonwealth Bank’s venture scaling arm. That means we operate with the pace and autonomy of a startup, backed by the stability and resources of one of Australia’s largest companies.

About the Role

As Doshii’s Staff Software Engineer, you’ll own the technical health of our platform — ensuring it’s stable, that our engineering practices are consistent and high-quality, and that we’re continuously removing friction for our engineers, our business, and our partners.

You’ll be embedded in feature delivery alongside our domain teams, contributing to the product we’re building day to day. What sets this role apart is the additional lens you bring — the ability to look across systems and teams to identify structural risks, inconsistencies, and inefficiencies, and to drive meaningful, lasting change to address them. You’ll work alongside domain teams with the credibility and judgment to influence without mandate.

At Doshii’s scale, the right person in this role ships product and makes every engineer around them more effective.

What you’ll own

• Platform stability — our systems are reliable and observable. When something goes wrong, we know quickly and recover faster. You’ll drive the standards and practices that make this possible and lead the response when it matters most.

• Engineering consistency — across a portfolio of 30+ services and multiple domain teams, you’ll identify where practices diverge and establish clear, pragmatic standards that teams adopt . Not mandates from above — patterns that earn buy-in because they’re clearly better.

• Continuous improvement — proactively identifying and addressing structural inefficiencies, technical risk, and developer experience friction before they become crises. For our engineers, for Doshii as a business, and for the partners who depend on our platform.

• Architectural direction — maintaining a clear view of where our platform needs to be in 12–18 months and translating that into an incremental, executable path that teams can build toward without stopping the business.

• Technical leadership without authority — being the engineer other senior engineers come to when they’re stuck, when there’s a hard call to make, or when a decision spans more than one team.

How we work

Doshii is moving toward a tighter, more collaborative model between product, design, and engineering. Engineers participate in discovery, not just delivery. You’ll shape what we build, how we slice it, and how it gets delivered — and you’ll be in the room from the start.

For a Staff Engineer, that means operating at the intersection of product and platform. You’ll be expected to hold a long-term technical view while keeping a pragmatic eye on what ships today — and to bring a point of view on both.

What We’re Looking For

Required experience

• 7+ years building production software, with meaningful experience across both frontend and backend systems

• A track record of improving engineering practices at an organisational level — not just within a single team

• Deep experience with TypeScript and JavaScript in production environments

• Strong command of observability — logging, metrics, alerting, and distributed tracing — and experience making systems meaningfully more observable

• Experience designing and evolving APIs and integration patterns at scale (REST and/or event-driven)

• Solid understanding of cloud infrastructure — we run on AWS (ECS Fargate, Lambda, SQS, EventBridge ) — and the ability to reason about reliability, performance, and cost trade-offs

• Experience with CI/CD pipelines and the discipline to maintain them as a first-class engineering concern

• Comfort working with relational and NoSQL databases (we use PostgreSQL and DynamoDB)
  

What we value beyond the stack

• Systems thinker: you see how things connect. You spot risks and inefficiencies that aren’t visible from inside a single team, and you know how to address them incrementally rather than all at once.

• Pragmatic, not perfectionist: we run live operations for thousands of venues. You understand the difference between important and urgent, and you make quality improvements without stopping the business.

• Influence through credibility: you don’t need a mandate to drive change. You build trust through good judgment, clear reasoning, and follow-through.

• Developer empathy: you care about the experience of the engineers building on and around the platform. Reducing friction for your peers is as important to you as the technical outcome itself.

• Communicates across contexts: you can have a detailed technical conversation with a senior engineer and a clear trade-off conversation with a product manager, without switching personas.
  

Nice to have (genuinely optional)

• Experience with React or React Native

• Background in hospitality, retail, payments, or other integration-heavy domains

• Experience in a startup or scale-up environment where you’ve had to build practices from the ground up

• Familiarity with infrastructure-as-code (Terraform or similar)
  

What’s in it for You

• Competitive salary aligned with your experience — we benchmark against the Sydney/Melbourne tech market

• Hybrid working — roughly 50% in-office, with strong async practices supporting the rest

• Generous parental leave as part of the CBA group

• Access to CBA’s broader employee benefits, including health and wellbeing programs

• Real scope and visibility — in a team of our size, the work you do at this level is felt across the whole engineering organisation

• Career mobility — engineers at Doshii have moved into specialist, lead, and management tracks, or into broader roles across the x15 portfolio
  

Where You’ll Be Based

We have hubs in Sydney and Melbourne and are equally happy to hire in either city. We’re a hybrid team — engineers split their time roughly 50/50 between the office and remote work, with strong async working practices supporting the days at home.