About Swazzy
Swazzy is a growing Managed Service Provider delivering IT support, business systems, network services, and technology solutions to businesses across Australia.
We are a team built on purpose, customer service, teamwork, attention to detail, and a genuine desire to help our members succeed. At Swazzy, we believe in working together, supporting each other, taking pride in the work we do, and delivering a reliable and professional experience every time.
As we continue to grow, we are looking for casual IT support technicians who can assist us with ad-hoc on-site work, installations, IT setups, network setups, and support tasks as required.
About the Role
This is a casual, ad-hoc IT support position suited to someone with strong IT knowledge, practical troubleshooting skills, and the ability to work professionally with customers on-site.
The work will vary depending on customer needs. Some jobs may only require a couple of hours, while others may involve full-day installations or two-day rollout projects. At this stage, we cannot guarantee a fixed number of hours each week, so this role would suit someone looking for flexible casual work, project-based work, or additional IT field service opportunities.
You will be supported by Swazzy’s backend team and central operations team. Clear instructions, job notes, and guidance will be provided for each task. You will not be expected to operate alone without direction, but you must be confident, reliable, and capable of following technical instructions carefully.
Key Responsibilities
Your duties may include:
About You
We are looking for someone who is practical, reliable, and confident working with IT systems.
You should have:
Highly Regarded Skills
The following would be beneficial but are not essential:
Requirements
To be considered, you will need:
What We Offer
Our Culture
At Swazzy, we are serious about customer service and team support. We believe in being helpful, respectful, reliable, and accountable. Our customers are important to us, and so is the experience they receive when one of our team members attends their site.
We are looking for someone who understands that IT support is not just about fixing technology. It is about helping people, communicating clearly, doing the job properly, and leaving the customer feeling confident and supported.
How to Apply
Please apply with your resume and a brief cover note outlining:
We are looking for reliable people who can become part of Swazzy’s extended support network and help us deliver great service to our customers.
Pay: $30.00 – $80.00 per hour
Benefits:
Work Location: On the road
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