Remarkable Onboarding Experience - Anonymous employee HubSpot Employee Review

5.0
30 July 2018
Anonymous employee
Recommend
CEO approval
Business outlook

Pros

After 6+ years at agencies, to say that I was nervous to start at HubSpot was an understatement. I was starting in a new role and in a brand new industry, but after my first day of training, I knew I had made the right decision. The onboarding experience was something I had never encountered before and made my transition comfortable. Beyond product training, thanks to my manager I had my own training and onboarding projects that set me up for success. I continue to learn each and every day at HubSpot and love working for a company that is so transparent, flexible and values each and every employee as individuals embracing their strengths and differences.

Cons

It's truly up to each and every manager to set up new hires for success. The L&D team is fantastic with robust product training, but I'm not sure I would have felt so secure in my new role if I hadn't had the specific onboarding projects from my manager afterwards, so I would continue to encourage managers to put the effort into thinking about the best way to train new hires for specific roles to ensure success.

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HubSpot Response
7y
I'm so glad you joined us and made the switch, and over the moon that you felt supported in your transition! You're spot on that we still have a bit of work to do from in training to on the job, but the amazing folks on our L&D team are hard at work bridging that gap in a multi-product, global-first company world--if anyone can do it, they can. I'm so ecstatic that you felt the time, attention and care folks put into your onboarding experience--we are so glad you're here, and appreciate your feedback and the thoughtful review! -Katie

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Cons

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Excessive use of PIPs to oust employees after multiple high revenue launches, with no explanation, actual documentation, or factual data. Reviews have been adjusted to allow for terminations post pre-approved leaves. Salaries are a joke. You are always in a cover yourself mode 24/7. Management reviews are consistently a 2 or 3 out of 5 no matter what. If a team decides you aren’t in the group, management will put you on a “unofficial” PIP without telling you, in order to surprise you at a later date. Even if they are unfounded. Beware of possibility of negative backlash post launches. They will feel the need to assign blame ( such as for timelines or issues related to bugs). Regardless of performance or level of involvement. This is an enormous company with many large paths for career advancement. But micro management is rampant, leaving little room for doing the daily expectations of your actual role. This degrades your opportunities for career advancement.

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