Investigo Reviews

We are disappointed to hear your experience at Investigo hasn’t been a positive one. We hope you took the opportunity at your exit interview to provide feedback and share some of these frustrations. If not, then our CEO would welcome the opportunity to sit down with you and discuss further. We feel we need to address your comments on Glassdoor reviews. This is categorically not true, we do not approach people for ‘positive’ reviews – yes, we (our marketing team) ask regularly for reviews at key milestones in an individual’s Investigo career but at no point do line managers stand over people forcing them to write positive reviews. Feedback and constructive criticism is encouraged and we take all feedback seriously and action areas that we can see need addressing. We are constantly looking to improve. We have an extremely high expectation of our people and unfortunately not everyone makes the grade. We have an excellent L&D team, which provides each team a dedicated resource, along with managerial/team support and regular lunch and learn sessions. Last year we introduced Open Blend, a mentoring platform to help improve employee wellbeing, so there is a fantastic support network here – but like with anything though the effort and contribution needs to be two way. Our culture remains our priority and the number one reason people cite for working for the business, which you will see throughout all of our reviews, as well as the countless ones from previous employees. I can only summarise this response by the fact that your time at Investigo has obviously come to an aggrieved end and which is perhaps why the Invesitgo you describe is not a true representation of a business that many people love and are truly passionate about.

Thank you for taking to time to leave us a review, we appreciate your insights and most importantly want to look at how we can improve your experience. From the details above I can see you have been with us for over 3 years and will no doubt be an established part of the Investigo team. It is vital for us to gain an understanding as to what has changed for you and what we can work on going forward. You can be rest assured we never want to see our culture referred to as ‘increasingly toxic’, as our culture is usually a welcome fixture in the ‘Pros’ list and something we are incredible proud of. We can see from your review that it is not all ‘Cons’ and thank you for the positive comments. If we could take this opportunity to address some of the less positive feedback. We are a growing business, at our largest headcount to date, developing new markets and diversifying our offerings. Evolving will always create a degree of change which can be challenging for a time. Whilst we all settle into the new opportunities these changes offer we can expect a degree of disruption, new parameters and understandings are being scoped out and established areas are changing to cope with an evolving market. That is not to say anyone should be made to feel like a cog in a wheel, our success now as always, will be down to the skill and expertise of our people. As we have said before the beauty of Glassdoor reviews are the anonymity and the frankness this allows, we can act generically to improve on areas that need our attention and that is great. What would be even better is if you felt you could speak to someone ‘neutral’ within the business, in the strictest confidence it will remain anonymous. If you feel you are able to we would like to ask you to contact Lisa Holberton so we look to remedy some of your concerns.