Squiz Reviews

Pros

Everyone is very enthusiastic, passionate and dedicated to helping service organisations transition and transform their digital customer services. Leadership has changed regularly however there is now solid leadership and executive team in place to grow the business and nurture employees.

Cons

Working across borders can sometimes result in after hours meetings.

Pros

Humble, yet driven. Growth in a measured way, not at all human costs. Ambition that brings everyone along on the journey. Amazing talent and great humans. Great flexibility to work where and how you wish. Trust in your experience, not micromanagement. Humility to listen, learn and change if we need.

Cons

Rebuilding foundations to help us scale to the next level. Great for people who love solving problems and meeting new challenges - not right for those who want a perfectly manicured organisation with processes for everything ready to go.

Pros

- Squiz finally has a multi-year strategy in place. For the first time in ages, there is a clear vision for the direction the organisation wants to head in. I've seen a lot of 'strategies' fail to be implemented in previous companies. But I feel like Squiz's strategy is being rolled out in a way that will make it digestible and easier to implement. - The company has some great people across all levels of the organisation and there is real energy emerging. People want to get feel like they are achieving, and have fun at the same time. Most of the big egos have left the organisation, making both of those things easier. - The Management team are down to earth, relatable individuals who make themselves available to all levels of employee. They are making big efforts to be more collaborative across departments, and transparent with their staff, than in previous years.

Cons

The systems and processes are a bit below par. But there are plans in place to do address them.

Pros

(1) You will feel great handing in your resignation. (2) Because Squiz set the bar so low, my next job felt like a paradise.

Cons

- Management writes glowing glassdoor reviews to negate what actually happens - Toxic culture. Bullying. Below market rates. - Empty promises of promotions and pay rises - You are told you can't get promoted outside of a once-yearly schedule so you hold out for a year and then get passed over because management hired close friends outside of that schedule - Promotions aren’t based on skill, they are decided on ‘gut feeling’ which means management found an excuse to hire their friends - You get ignored unless you look like you're leaving the company - Good luck getting feedback that makes any sense too - Some managers contribute no value to the business but get promoted by their friends to randomly created roles - Over-promising and still expecting us to deliver in ridiculous timeframes - Managers have no idea how long the work takes -- completely disassociated with the work on the ground - Treated like a resource rather than a person, so no chance of self-development - Might as well be a sweat shop when it comes to end of financial year. Your mental health doesn't matter if there's work to be done.

Pros

- Working with some highly capable people - Work Hard / Play Hard culture - Market leading product in the Aus government space, especially in QLD

Cons

- Too many changes in leadership - Not the right people in leadership positions - Political environment. Certain departments have way too much power over others which ultimately hurts business growth and client service.

Pros

Squiz started off for me well back in late 2018, and although some in senior management had ambitious goals to turn the company around to a new product-focused vision, this seemed to keep getting waylaid, particularly in early 2021. At the start, I had the opportunity to implement a new system that met the Squiz's product vision, and had the opportunity to work with many talented and helpful people.

Cons

An almost complete lack of vision and poor transparency from the top. A new CEO (with seemingly great vision and goal to improve transparency throughout the company) was brought on board, but ended up leaving soon afterwards. This lack of vision lead to apathy among many staff members, and many good people resigned for better opportunities elsewhere.