As part of the Information Management team, the Cloud & Network Support Engineer plays an important role in supporting and maintaining Council’s Azure cloud, on-premise and networking infrastructure environments. This role is focused on ensuring critical technology platforms remain reliable, secure and well supported, while delivering a high level of technical service to internal stakeholders across the organisation.

Working across a broad range of cloud and infrastructure technologies, you’ll provide administration, monitoring, maintenance and troubleshooting support, helping to resolve technical issues and maintain the smooth operation of systems and services. You’ll work collaboratively with Cloud & Network Engineers, technical teams and stakeholders to investigate issues, coordinate solutions and provide timely updates throughout the support process.

This role also contributes to the planning and implementation of technical activities and projects, while supporting continuous improvement initiatives across the Information Management function. You’ll assist in developing and maintaining technical documentation, contribute ideas that improve operational efficiency, and help ensure support processes remain effective and up to date.

Alongside your technical capability, you’ll bring a proactive approach to learning and staying current with emerging technologies, trends and best practices across Azure cloud platforms and networking infrastructure. Most importantly, you’ll provide responsive and customer-focused support that helps people across the organisation get the most out of the technology they rely on every day.

To be successful in this role you will have:

Located in the geographic heart of Kaurna Country, the City of Adelaide celebrates its cultural heritage, unique natural surrounds and structures its footprint in a way that allows it to adapt to the changing needs of the community and a dynamic global landscape. Our focus is on our community’s wellbeing and quality of life - investing in city improvements and on future planning, so we continue to design a liveable city where future generations can continue to live authentic and meaningful lives. This is an exciting opportunity to join our team and be a bigger part of our amazing city!

At the City of Adelaide, we thrive in an environment that is welcoming, inclusive and safe, and celebrates difference. We value and embrace our diverse perspectives and recognise the value diversity has in fuelling innovation and enabling brilliant experiences for our diverse community.

All enquiries regarding this position will remain private and confidential and can be directed to David Carroll on 08 8203 7608.

Please submit a Resume and a Cover Letter expressing the skills, experience and qualities you can bring to this position addressed to David Carroll, Manager, Enterprise Platforms & Cyber Security.

Please review the position description prior to submitting an application by following the prompts to apply.

Please be advised this is a full-time permanent role with a starting salary at the Level 5 Classification at $94,283 + 12% superannuation.

As part of the recruitment process candidates will be required to undertake a National Police Check.