As a Learning and Development Specialist within our HR team, you will be at the heart of our employee journey. You will partner with the broader L&D team to facilitate everything from the initial induction for new starters to advanced career development programs for our seasoned professionals. This is a fantastic opportunity to empower our employees by delivering comprehensive learning solutions that drive both personal growth and business success.

Key Responsibilities:

• Facilitate induction programs, creating a welcoming and positive learning environment for all new employees
• Deliver a suite of career pathway programs, helping our employees build new skills and advance their careers within the company
• Proactively review and refresh our training materials, collaborating with subject matter experts to ensure content is current, relevant, and engaging
• Uphold the highest standards in training delivery and record-keeping, ensuring all practices meet internal and external requirements

What We’re Looking For:

• Proven experience in a learning and development role, with a strong focus on facilitation, training delivery, and onboarding
• Outstanding facilitation, presentation, and communication skills, with a natural ability to engage adult learners
• The ability to travel to other Australian cities and Auckland for a period of up to two weeks at a time (as and when required)
• Experience in a high-volume customer contact centre would be highly regarded
• Certificate IV in Training and Assessment (desirable)

What’s In It for You?

• Play a crucial role in developing our people and shaping the future of our workforce
• Work alongside a collaborative team that values continuous improvement and professional development
• Flexible hybrid working and a strong focus on work life balance
• Competitive salary with performance-based bonuses

We offer a range of benefits, including flexible hybrid working, performance‑based bonuses, wellbeing support through EAP and gym discounts, health insurance benefits, novated leasing options, member rates for car share providers, a relaxed dress code and complimentary breakfast snacks and fresh fruit in the office

About Us –
Credit Corp is Australia's largest provider of sustainable financial services to the credit-impaired consumer segment. We are an ASX-listed company with over 2000 staff in multiple locations in Australia, New Zealand, the USA, and the Philippines. We work closely with regulators to provide sustainable financial solutions with the objective of improving our customers’ circumstances as a pathway to mainstream financial inclusion.

The diversity of our people is core to our ability to innovate, grow and achieve great outcomes for our people, customers, shareholders, and the community. We are committed to our inclusive and diverse workplace through attracting and retaining a workforce that reflects the community. We encourage applications from all culturally diverse backgrounds.

We are committed to improving employment opportunities for Aboriginal and Torres Strait Islander peoples and we encourage applicants from Aboriginal and Torres Strait Islander descent to apply.