Only successful candidates that are Australian citizens will progress forward.

At Objective, we're building software that helps governments work smarter and deliver better services to millions of people. With more than 400 talented people across Australia, New Zealand, the UK and the USA, we're a leading GovTech SaaS company making a real impact.

We're looking for an enthusiastic Junior Software Support Analyst based in Sydney who's curious, loves solving problems, and is excited to learn. If you're someone who enjoys figuring out how things work, picks up new technology quickly, and wants to build a long-term career in software, we'd love to hear from you.

You don't need years of experience—we're looking for potential, attitude and a genuine passion for technology.

• Help customers solve technical issues through phone, email and remote support.
• Investigate problems, troubleshoot issues and deliver solutions that make a real difference.
• Learn our software inside and out, using testing environments to recreate and resolve customer issues.
• Build strong relationships with customers and become a trusted technical contact.
• Work alongside Development, Product and Customer Success teams to improve products and customer experiences.
• Participate in customer meetings, prepare reports and contribute ideas that improve the way we work.
• Continuously develop your technical knowledge while working on real-world software used by government organisations.

• Learns quickly and loves picking up new technology.
• Is naturally curious and enjoys solving puzzles and technical challenges.
• Takes initiative and isn't afraid to ask questions.
• Has excellent written and verbal communication skills.
• Enjoys working with people just as much as working with technology.
• Is organised, motivated and keen to grow your career.