Why this role matters

The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults and families through accommodation, case management, assertive outreach, financial assistance, community connection and referral services.

About the role

As a Case Manager for the Community Connect Program, this is your opportunity to provide holistic, person‑centred case management support to people experiencing homelessness, at risk of homelessness, or living in low‑cost or insecure accommodation with multiple unmet health needs. You will support clients through assessment, case planning, advocacy, system navigation, and community connection.

Reporting to the Team Leader, this is a fixed-term full-time position, contracted for 12 months, based on site in Nunawading, VIC.

Conditions

Compensation is in accordance with SCHADS Level 5.

How you will make an impact

• Provide high‑quality case management support including assessment, case planning, reviews, and case closure.

• Deliver holistic, sensitive support that responds to individual needs and enables clients to achieve case plan goals.

• Support clients to access and navigate services, community supports, and housing pathways.

• Build effective, empowering relationships that encourage self‑determination and participation.

• Maintain accurate client records, reporting, and data collection in line with funding and accreditation requirements.

What you will bring

• A tertiary qualification in Social Work, human services, aged care, disability, community services, or a related field (Diploma minimum), or relevant experience.

• Demonstrated experience working with people with multiple and complex needs.

• Strong communication skills, including the ability to write clear case notes, reports, and referrals.

• Ability to build professional networks and work collaboratively with internal and external stakeholders.

• A current Working With Children Check (Employee)

• A current Victorian Driver’s Licence.

• Ability to lift up to 5kg for occasional transport of donated items.

What we offer

Eligible employees can access a meaningful and supportive employment experience, including:

• Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit.

• Generous Paid Parental Leave (12 weeks primary, 2 weeks secondary) and Purchased Leave Scheme (up to 8 weeks).

• Flexible working arrangements where applicable.

• Access to EAP, health & wellness initiatives, and Fitness Passport.

• Aboriginal & Torres Strait Islander supports including Burra Burra Network, Cultural Events, Sorry Business & Ceremonial Leave (up to 10 days).

• Ongoing training and development opportunities.

• A purpose‑driven career that creates meaningful and sustainable social impact.

How to apply

If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role.

Together we can build a brighter future.

Applications will close as soon as a suitable candidate is secured .