Cactus Communications Reviews | Glassdoor.com.au

Cactus Communications Reviews

Updated 21 Jan 2020

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3.5
72%
Recommend to a Friend
93%
Approve of CEO
Cactus Communications Co-Founder and Chief Customer Officer  Abhishek Goel (no image)
Abhishek Goel
46 Ratings
Pros
  • "I think they do a good job of balancing the demands of their customers with the needs of their freelance editors(in 45 reviews)

  • "Work from home or wherever you are(in 44 reviews)

Cons
  • "Paid electronically in USDs once a month based on number of words edited (not hours spent editing)(in 135 reviews)

  • "Too low paying for US based editors(in 83 reviews)

More Pros and Cons
  1. "Translator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
     

    I have been working at Cactus Communications

    Pros

    I've worked with Cactus as a freelance translator for over a year now. Some of the pros of working with Cactus -Feedback on your work from senior translators -Ability to preview any assignment before accepting or declining. -Communication with PM when issues arise is quick, friendly and useful. -Flexible work schedule

    Cons

    Work is pretty seasonal, sometimes you may be overwhelmed with the amount of assignments other times you may have nothing for ages.

    Cactus Communications2016-07-04
  2. Helpful (4)

    "Good opportunity as a starter"

    StarStarStarStarStar
     

    I worked at Cactus Communications for less than a year

    Pros

    - great tools/manuals/documents for reference for new freelancers - good choice of work

    Cons

    - they do not like it if you over edit work (even though it may need it) so that it does not offend the author - freelancer rates were low - could never get proper access to a project manager if you needed help with any assignments - never got feedback (good or bad) during employment until the last minute when you were told that your editing was not on par with standards (how does that happen when you are judged by someone who is not a native English speaker?). You were also reprimanded if you did not take all the assignments given to you and judged and seen as inferior

    Show More

    Advice to Management

    Maybe have some seminars for newer freelancers. Better access to project managers so that questions could be asked.

    Cactus Communications2018-08-30
  3. Helpful (7)

    "Decent work for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Freelance Translator 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Cactus Communications

    Pros

    I'm an undergraduate who has some publishing experience. The work at Cactus was definitely helpful, in that the nature of it still revolves around my field. Also, some of the papers are interesting, and the pay boiled down to around 20 - 25 USD/hour, which is pretty good (I've also seen some benefits from the current exchange rate.).

    Cons

    While this is in contrary to some of the other reviews, for me, at times, the work was excessive. I was completely exhausted for some time. Perhaps this applies to my department only, but given the number of names that appear as reviewers/crosscheckers, there is a severe lack of freelancers. Also, surprisingly, the original text to translate is often written very badly in the original language to be translated from as well.

    Show More

    Advice to Management

    Improve on your quality feedback system. It seems to me that the QFR system is used purely to flag the problems at most times (i.e. people will give a bad score if problematic, but won't give a good score to jobs that were done well). Improve on the communication system. Why does every communication, whether to the clients or to the coworkers, have to go through the PMs?

    Cactus Communications2016-03-11
  4. "Best Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cactus Communications full-time

    Pros

    Work culture is amazing, excellence is encouraged, and career progression prospects are great!

    Cons

    None at all. I don't have any negative words for Cactus

    Cactus Communications2020-01-21
  5. "Good Place To Work Not Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Cactus Communications full-time

    Pros

    Perks like Free Breakfast. Happy hours and Festival Celebrations.

    Cons

    No work-life balance. The pressure at work.

    Cactus Communications2020-01-05
  6. "Happy Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing Executive in Andheri East
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cactus Communications full-time for more than 3 years

    Pros

    Leadership is approachable and open for new ideas

    Cons

    Cactus serves breakfast in the office, but dishes usually consist "Onion" in it. Which I do not like

    Cactus Communications2019-12-23
  7. "Good place to work but needs a lot of improvement"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Editor in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cactus Communications full-time for more than a year

    Pros

    Good environment, good place to work, most people are helpful, awesome interiors, great amenities, above average pay

    Cons

    Unmanageable work on most days (editing team), leaves at the discretion of the manager even on public holidays even if you're sick, very stressful on some days when nobody even helps

    Advice to Management

    1. I was told in my interview that I can choose which public holidays to avail; however, my manager used to decide which public holiday I can take. First, i had to apply months before, so first come first serve. Second, if I had been granted a previous public holiday, the next preference would be given to someone else. I'd have appreciated if this was told to me in the interview itself. 2. There's too much work on somedays. Working overtime had become a norm. There are so many assignments for the same deadline that we had to rush through. Again when there's a complaint, we are held responsible. I know there are capacity issues. People in the company love editing. But the editors are stressed out. When everyone enjoys takes part in office activities, the editors sit and work. Please take care of them.

    Show More
    Cactus Communications2019-12-26
  8. "Nice Place BUT Pay Could Be Better"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    Current Employee - Editor 
    No Opinion of CEO

    I have been working at Cactus Communications part-time

    Pros

    You can select jobs you want Nice interface for job selection Usually prompt reply to queries Payment is very predictable Materials provided can help you improve yourself

    Cons

    Pay could be much better Payment for repeat jobs could be substantially poor No room for career improvement Hardly any room to reverse questionable reviews

    Cactus Communications2019-12-23
  9. "Nothing much exciting"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Product Manager 
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Cactus Communications full-time

    Pros

    Nice flexibility and possibilities for work from home.

    Cons

    Very hierarchical and individual preferences matter little.

    Advice to Management

    Good going but needs to empower individuals.

    Cactus Communications2019-12-19
  10. "Like a government job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Cactus Communications

    Pros

    You can take leaves as many as you want and you can mark manual attendance as forgot card after a month as manager doesn't keep track of it. Even if you forget to mark your attendance you still get paid for that day. Isn't that great. If you are in good terms with your manager it doesn't matter if you work or you don't. Hr are very Co operative if you are in good terms with your manager

    Cons

    If you are not good at buttering your manager then forget about growth.

    Advice to Management

    Improve hr structure to stop politics. Hear your employee grievance.

    Cactus Communications2019-12-12
Found 221 reviews