Cactus Communications Reviews | Glassdoor.com.au

Cactus Communications Reviews

Updated Dec 12, 2019

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3.5
68%
Recommend to a Friend
90%
Approve of CEO
Cactus Communications Co-Founder and Chief Customer Officer  Abhishek Goel (no image)
Abhishek Goel
42 Ratings
Pros
  • "I think they do a good job of balancing the demands of their customers with the needs of their freelance editors(in 45 reviews)

  • "Work from home or wherever you are(in 43 reviews)

Cons
  • "Paid electronically in USDs once a month based on number of words edited (not hours spent editing)(in 134 reviews)

  • "Too low paying for US based editors(in 82 reviews)

More Pros and Cons
  1. "Translator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
     

    I have been working at Cactus Communications

    Pros

    I've worked with Cactus as a freelance translator for over a year now. Some of the pros of working with Cactus -Feedback on your work from senior translators -Ability to preview any assignment before accepting or declining. -Communication with PM when issues arise is quick, friendly and useful. -Flexible work schedule

    Cons

    Work is pretty seasonal, sometimes you may be overwhelmed with the amount of assignments other times you may have nothing for ages.

    Cactus Communications2016-07-04
  2. Helpful (4)

    "Good opportunity as a starter"

    StarStarStarStarStar
     

    I worked at Cactus Communications for less than a year

    Pros

    - great tools/manuals/documents for reference for new freelancers - good choice of work

    Cons

    - they do not like it if you over edit work (even though it may need it) so that it does not offend the author - freelancer rates were low - could never get proper access to a project manager if you needed help with any assignments - never got feedback (good or bad) during employment until the last minute when you were told that your editing was not on par with standards (how does that happen when you are judged... by someone who is not a native English speaker?). You were also reprimanded if you did not take all the assignments given to you and judged and seen as inferior

    Show More

    Advice to Management

    Maybe have some seminars for newer freelancers. Better access to project managers so that questions could be asked.

    Cactus Communications2018-08-30
  3. Helpful (7)

    "Decent work for students"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Freelance Translator 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I worked at Cactus Communications

    Pros

    I'm an undergraduate who has some publishing experience. The work at Cactus was definitely helpful, in that the nature of it still revolves around my field. Also, some of the papers are interesting, and the pay boiled down to around 20 - 25 USD/hour, which is pretty good (I've also seen some benefits from the current exchange rate.).

    Cons

    While this is in contrary to some of the other reviews, for me, at times, the work was excessive. I was completely exhausted for some time. Perhaps this applies to my department only, but given the number of names that appear as reviewers/crosscheckers, there is a severe lack of freelancers. Also, surprisingly, the original text to translate is often written very badly in the original language to be translated from... as well.

    Show More

    Advice to Management

    Improve on your quality feedback system. It seems to me that the QFR system is used purely to flag the problems at most times (i.e. people will give a bad score if problematic, but won't give a good score to jobs that were done well). Improve on the communication system. Why does every communication, whether to the clients or to the coworkers, have to go through the PMs?

    Cactus Communications2016-03-11
  4. "Like a government job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Cactus Communications

    Pros

    You can take leaves as many as you want and you can mark manual attendance as forgot card after a month as manager doesn't keep track of it. Even if you forget to mark your attendance you still get paid for that day. Isn't that great. If you are in good terms with your manager it doesn't matter if you work or you don't. Hr are very Co operative if you are in good terms with your manager

    Cons

    If you are not good at buttering your manager then forget about growth.

    Advice to Management

    Improve hr structure to stop politics. Hear your employee grievance.

    Cactus Communications2019-12-12
  5. "It's a very good place"

    StarStarStarStarStar
    Current Employee - Manager 

    I have been working at Cactus Communications full-time

    Pros

    Flexi time good people work

    Cons

    Work life balance work load

    Cactus Communications2019-11-21
  6. "Definitely worth trying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Cactus Communications full-time

    Pros

    *Positive work culture *Work from home opportunity *Intellectually satisfying job *Horizontal management

    Cons

    *Extreme workload *In general distrust for work from home employees *Sitting job, could lead to health issues

    Advice to Management

    *Trust work-from-home employees if they mention system issues or software problems. *Team size for high volume teams should be increased to reduce burden on current employees.

    Cactus Communications2019-11-21
  7. "About Cactus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Assistant Account Manager 
    Recommends

    I worked at Cactus Communications full-time

    Pros

    Great exposure for freshers, Decent Pay, Flexibility

    Cons

    No work life balance, Limited appreciation

    Cactus Communications2019-11-16
  8. Helpful (4)

    "The experience was great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Associate Editor in Mumbai
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cactus Communications full-time for less than a year

    Pros

    Flexible timings and work from home

    Cons

    Have not found anything yet

    Cactus Communications2019-10-14
  9. Helpful (3)

    "Not the best place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Quality Assurance Analyst 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at Cactus Communications full-time for more than 3 years

    Pros

    Flixible work culture, and work from home facility

    Cons

    Lack of communication from the Top management to the bottom

    Cactus Communications2019-09-23
  10. "Great place to work at"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Software QA Engineer 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cactus Communications full-time for more than 3 years

    Pros

    Chill work place No strict rules related to time Flexible work timings Jovial people/Managers Employee friendly company

    Cons

    Work load can be tedious at times

    Cactus Communications2019-09-12
Found 213 reviews