Can't Trust them - Customer Service Representative Capital One Employee Review

1.0
14 June 2014
Recommend
CEO approval
Business outlook

Pros

When I first started I had a great Trainer,(Anthony. H). He cared and trained us well. The best trainer that I ever had.

Cons

Other Trainers and Manager for the trainers are rude. They make stuff up. If they do not like you they will get rid of you. Training manager has a major problem. Managers don't know what they are doing and they are to busy flirting with the staff.

Explore other reviews about Capital One

5.0
15 Apr 2026
Recommend
CEO approval
Business outlook

Pros

Great place to work, 10/10

Cons

none to think of, amazing!

1.0
30 June 2026
Recommend
CEO approval
Business outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

2
See reviews by: Helpful|Rating|Date|All