Shopify - Customer Support Advisor Shopify Employee Review

3.0
3 Feb 2025
Recommend
CEO approval
Business outlook

Pros

It was great at first, prioritise mental health and a trust battery and all that. Salary and benefits was great + remote

Cons

They eventually started mini layoffs and it affected our mental health of having to stay on the edge thinking if we are next. Being full time emplioyed there did not give a security as they prioritise BPO or contract staff to cut cost - even if they quality of work they provided was nothing compared to shopifolks. Dont get me started on leadership.

Explore other reviews about Shopify

5.0
2 July 2026
Recommend
CEO approval
Business outlook

Pros

Amazing company with incredible product

Cons

None that I can think of

2.0
8 July 2026
Recommend
CEO approval
Business outlook

Pros

- decent culture built around supporting entrepreneurship - availability of AI tooling - fully remote

Cons

- low and non-competitive pay compared to other tech companies - backwards comp and impact system they think is "innovative" and unique, but it's really just a system to keep comp and titles capped

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