Supermacs Reviews

3.5

63% would recommend to a friend

(599 total reviews)
avatar

Pat McDonagh

68% approve of CEO

64% positive business outlook

Supermacs has an employee rating of 3.5 out of 5 stars, based on 599 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Supermacs employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

599 reviews
5.0
13 Sept 2025

good place

Recommend
CEO approval
Business outlook

Pros

good people fun work never boring

Cons

hard work serious fast pace work

2.0
2 Sept 2019

Employees are not respected

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Other employees are nice. Salary is paid weekly. Staff vouchers for nearby Supermac's restaurants. Dress code is pretty casual. Free parking.

Cons

Feels like the company wants to get as much as possible out of employees for as little as possible.... Salaries aren't great. You'll get the bare minimum amount of annual leave they have to give you, and you'll be expected to work long hours. Employees are expected to clock in and out (including lunch breaks), even employees who are paid salaries rather than paid by hour. Gives the impression that you're not trusted as an employee. There is a rota where all employees are allocated weeks to be responsible for cleaning the staff kitchen. Processes are lacking, it's not an easy place to get work done. Culture isn't great; there's a culture of micro management and my experience with my own manager was highly negative. I felt constantly on edge and my stomach was in knots from the moment I arrived each morning until the time I left for home. From conversations with colleagues, I know that I was not the only person brought to tears. To be fair to them, they've built an enormously successful company so if this is how they want to run it then who's to stop them - clearly it works for them. But I personally wouldn't recommend Supermac's to anybody looking for a job.

1.0
6 Nov 2015
Recommend
CEO approval
Business outlook

Pros

Flexibility Great working relationships with genuinely hard working and friendly co-workers

Cons

(Franchise) HO made aware of the grievances below. Condescending and sometimes abusive management. Autocratic and controlling with total disregard for employee well being. Outside auditors focused on food standards and customer service only, no regard for the well being of employees that were being mentally abused by management. Focus on up selling of products, how can an employee want to enhance the sales of the company when there basic employment rights are being ignored. Laughable dispute resolution processes and grievance procedure/policies. Pay was low but that's to be expected.

Viewing 1 - 3 of 599 Reviews

Glassdoor has 620 Supermacs reviews submitted anonymously by Supermacs employees. Read employee reviews and ratings on Glassdoor to decide if Supermacs is right for you.