About the role

Mater Private Hospital Rockhampton is seeking a dedicated and detail-oriented Health Records Scanning Officer to join our Medical Records team in a full-time, maximum-term contract position (38 hours per week) from August 2026 to February 2028.

This is an exciting opportunity to play a vital role in supporting patient care by ensuring health information is accurately digitised, securely managed, and readily available within Mater’s digital health record system. Working within a collaborative healthcare environment, you'll contribute to the efficient management of clinical information that supports quality care across the hospital.

Salary range: $32.02 - $37.35 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!

What you’ll be doing

As a key member of the Health Records team, you will support the accurate and timely processing of patient information through a range of document management activities.

You will:

• Prepare, scan, quality check and process physical and digital health records into Mater's electronic record systems
• Manage high-volume documentation, including patient records, referrals and clinical correspondence
• Receive, track, batch and organise documents throughout the scanning workflow
• Verify patient and encounter information to maintain data accuracy and record integrity
• Conduct quality assurance checks to ensure scanned documentation is complete and compliant
• Assist with document retrieval, record tracking and health record retention activities
• Prioritise workloads to meet operational requirements and service delivery expectations
• Maintain strict confidentiality and adhere to privacy and health information management policies
• Collaborate with clinical, administrative and clinical coding teams to support timely access to patient information
• Contribute to continuous improvement initiatives and support broader Medical Records operations as required

About you

You are a highly organised and reliable administration professional who thrives in a fast-paced environment and takes pride in producing accurate, high-quality work. You understand the importance of confidentiality and enjoy working as part of a team that supports essential healthcare services.

To be successful in this role, you will have:

• Previous experience in high-volume document management, records administration or scanning environments
• Administration experience within a hospital, healthcare or medical setting (highly regarded)
• Strong attention to detail and a commitment to data accuracy
• Excellent organisational skills with the ability to manage competing priorities
• Experience working with electronic records or document management systems
• Strong computer literacy and confidence working across multiple systems
• Well-developed communication and interpersonal skills
• A proactive approach to problem-solving and continuous improvement
• The ability to work independently while contributing positively to a collaborative team environment
• A commitment to maintaining privacy, confidentiality and compliance standards

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, and at Rockhampton, we keep things personal and local. Here, we are a community-based hospital, and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater Private Hospital Rockhampton, you’ll be part of a tight-knit and purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close Friday 3rd July 2026 – please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage.

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.