Grafana Labs, the company behind the open observability cloud, is founded on the principles of open source, open standards, open ecosystems, and open culture. Grafana Cloud, our fully managed observability platform, is flexible and built for scale. With Grafana Cloud's actually useful AI, organizations can see, understand, and act on all their disparate data to move at the speed of their ambitions. Today, more than 35 million users and 7,000+ customers – including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce – trust Grafana Labs to ensure reliability of their applications and systems, resolve incidents quickly, and optimize their telemetry to reduce noise and cost. We are a 100% remote company with 1,600+ team members across 40+ countries, and we’re backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.P. Morgan, CapitalG, and Lead Edge Capital. Learn more at grafana.com and follow us on LinkedIn and X.

We’re scaling fast and staying true to what makes us different: an open-source legacy, a global collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

You may not meet every requirement, and that’s okay. If this role excites you, we’d love you to raise your hand for what could be a truly career-defining opportunity.

The Opportunity:

Grafana Labs is looking for a Commercial Account Executive, Acquisition based in Melbourne who will be responsible for prospecting and closing new business across South Australia. You will identify, nurture and close opportunities with new customers, manage forecasts and track customer data. We're strong proponents of a consultative sales approach - learn about the customer's needs first before talking products. Your expertise will be critical in helping articulate the value of our products, work with the customer during the trial phase and hand off a strong relationship to our Growth team. Ideally, you come from a technical background and have sold technical products before.

What You’ll Be Doing:

• Identifying and closing new opportunities within current customer accounts
• Meeting and exceeding quarterly and annual sales targets
• Managing the full sales cycle including prospecting, meetings, demos, POCs, proposals, negotiations, and post-sale handover
• Generating sales through outbound prospecting and responding to inbound leads
• Articulating the value of Grafana Cloud and Grafana Enterprise to technical and business stakeholders
• Managing pipeline activity and sales performance using Salesforce
• Handling quotes, order processing, and general customer requests

What Makes You a Great Fit:

• 5+ years’ experience in infrastructure and / or cloud technology sales
• Proven track record of top-tier performance (top 10%) in competitive environments
• Tenacious, entrepreneurial, and collaborative mindset
• Experience in high-velocity tech companies
• Excellent communication skills across all channels (in-person, virtual, written)
• Salesforce fluency
• Comfortable working remotely with global teams
• Strong relationship-builder who thrives in a fast-paced, consultative environment.

Bonus Points For:

• Familiarity with open-source technology
• Experience with Command of the Message and MEDD(P)ICC methodologies
• A technical background or experience selling technical products.

Compensation & Rewards:

Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.