Salesforce Success Agent Tier II (Developer Support) interview questions

There were 3 rounds of Interview. 1st Round: Google Hangouts | Panel of 2 | Basic questions about CRM, relationships, SOQL, etc. | appreciated the Ranger Rank achievement! Interview round was more of an interaction and the panelists made me feel very comfortable and interacted in a manner as if I was already a part of their company! 2nd Round: Google Hangouts | 1-to-1 | Managerial round consisting of questions based on my work at my current company and description about the work that I would be involved in at Salesforce. Great experience interacting with the Manager. 3rd Round: Google hangouts | Managerial Round | 1-to-1 | Situational questions to assess how would I tackle or handle a particular situation. Wonderful experience interacting with the Manager who handled the interview process like a walk in the park! All in all it was a real treat to interact with all the panel members and they all made it real easy for me through the entire process making me more confident and making me feel like I was already a part of their Ohana!

Salesforce has the best recruiting team. The process had two rounds of interviews. The first one is a technical discussion and then followed by a manager round. It took about a couple of weeks for the whole process to be completed. The updates and follow ups from the recruiting HR and the coordinator has been very good. The whole process has been smooth. The technical discussion was about the development knowledge of Salesforce, then mainly on troubleshooting the development issues on Salesforce and few other important technical concepts. Overall, the concepts that are very much needed for the Developer Support position has been discussed thoroughly. Then the manager discussion has been very good. It was more about discussing the support process, experiences with the technology & managerial scenarios, then the Roles & Responsibilities of the Developer Support position and other related information.