About Us

At Viatek, we deliver tailored and sustainable technological business solutions through office automation and professional services. We partner with industry leaders, including Microsoft, Aussie Broadband, FBAU and Access 4 to bring global capabilities to regional and metro businesses.

Viatek has a long history of supporting and developing our teams to have long, successful careers. Our values are key to our success, and we look to employ those who share a similar value set.

• People
• Integrity
• Innovation
• Customer

The Role

We’re looking for someone who enjoys being on the phone and engaging with customers to generate new opportunities.

As part of our Inside Sales team, you’ll focus on outbound calling, lead generation and appointment setting, supporting our sales team to convert opportunities into results.

This is an ideal role for someone with experience in call centres, phone-based sales, or customer-facing roles who is looking to build a long-term career in sales.

This role is a strong pathway into Account Management or Business Development for those who are driven and perform well. We provide a competitive salary based on market rates and quarterly bonuses.

Responsibilities

• Make outbound calls to prospective and existing customers
• Generate leads and identify sales opportunities
• Follow up marketing campaigns and warm leads
• Maintain accurate records in Salesforce
• Support the sales team through ongoing phone-based engagement

What We’re Looking For

• Experience in outbound calling, call centre, or phone-based sales
• Experience in lead generation or appointment setting (highly regarded)
• Confident communicator who enjoys talking to customers
• Resilient and motivated in a target-driven environment
• Comfortable working with CRM systems (e.g. Salesforce)
• Strong phone presence, communication, and interpersonal skills
• Willingness to learn and an interest in professional development
• Ability to understand and explain technical products and services in simple terms
• Desire to be a part of a team
• Familiarity with printer solutions, managed services, or cloud technologies (Advantageous)

Why Join Us?

We want you to be successful, and this starts at onboarding. We have a structured induction program that supports your development in the role. We also offer:

• Competitive base salary based on market rates
• Formalised annual salary reviews
• Quarterly bonuses
• Ongoing training and development
• Opportunities for career growth
• A supportive, collaborative team culture where your contributions matter

Lastly, we have built a strong culture based on trust and respect, and we have high-quality leaders and teams that support one another. This is an excellent opportunity, and if it is something that interests you, we encourage you to apply.