Established in 1840, we are Australia’s first wellbeing company, delivering health, wealth and care services for our members and the community.

As a social enterprise, we’re motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services sustainably that matter most to our members, customers and the Australian community.

For us, Real Wellbeing encompasses the whole experience of life. It’s about feeling supported in your health, connected with your community and empowered to live life on your terms.

As a Senior Product Manager, Customer Operations, you’ll play a key role in optimising customer journeys, strengthening product features, and embedding data-driven decision-making into everything we do.

Reporting to the Head of Product, this role is ideal for a strategic thinker with a passion for solving complex problems, leading change, and creating seamless customer experiences. You’ll work closely with cross-functional teams – from operations and commercial to compliance and analytics – to ensure our products not only meet regulatory standards but also support business growth and reduce customer friction.

You will enjoy a range of great employee benefits and rewards including:

For further benefits visit: https://www.australianunity.com.au/careers/culture