Reference no: 498990
Work type: Fixed Term - Full Time
Location: Wagga Wagga
Categories: Administration, Student Services

• Be part of a collaborative, supportive team
• Enjoy work-life balance with a 35-hour work week and hybrid flexibility
• Support student recruitment at Australia’s largest regional university

The role

• Full Time, Fixed Term (until June 2027)
• Level 5 - $81,999 to $89,521 pa (plus 17% superannuation)
• Wagga Wagga

As the Engagement Support Officer, you will play a pivotal role in elevating our presence by helping drive high impact student recruitment and engagement efforts across Australia. You will contribute to building influential partnerships with Future Students. schools, and community partners while supporting dynamic engagement initiatives that inspire prospective students and strengthen future pathways. This role positions you at the heart of shaping meaningful connections and showcasing the value of the university experience.

About you

• Experience supporting stakeholder engagement, student outreach and aspiration, and relationship management activities to achieve defined objectives and targets
• Strong communication and interpersonal skills
• Demonstrated experience coordinating and supporting student recruitment, promotional activities, events or engagement initiatives
• High-level administrative, organisational and coordination skills, with strong attention to detail and the ability to manage competing priorities

The appointment is conditional upon the successful applicant producing, satisfying and maintaining a “Working with Children Check”, in accordance with the Commission for Children and Young People Act (NSW).

About us

We are a university of the land and people of our regions. True to the character of regional Australia we have gumption, we have soul and we collaborate with others. We develop holistic, far-sighted people who help their communities grow and flourish.

The Wiradjuri phrase yindyamarra winhanganha means the wisdom of respectfully knowing how to live well in a world worth living in. This phrase represents who we are at Charles Sturt University – our ethos. It comes from traditional Indigenous Australian knowledge, but it also speaks to the mission of universities – to develop and spread wisdom to make the world a better place.

Harnessing technology, we thrive as a distributed yet connected community, welcoming and engaging with people across Australia and the world.

The Division of Customer Experience is responsible for finding, engaging and admitting future students to Charles Sturt University through brand awareness and marketing campaigns, student recruitment activities and events, and admission and conversion processes. Our teams work closely with the Office of Planning and Analytics, Division of Student Success, Office of Engagement and Enterprise, and Division of Student Experience to create a seamless, end-to-end customer journey.

Visit our website to learn about our great range of employee benefits.

Charles Sturt University is committed to building a diverse workforce as shown through our Athena Swan Bronze Award, our Australian Workplace Equality Index Bronze Award and our membership of a range of diversity focused organisations including Diversity Council Australia and Pride in Diversity. We encourage applications from First Nations people, carers, people from culturally and linguistically diverse backgrounds, people with disability, neurodivergent people, and people of all age groups, genders and sexualities for all roles.

To apply

Click the Apply button and complete your application online, submit a “statement of suitability” demonstrating your skills, knowledge and/or experience relevant to the position (referencing the selection criteria in the position description) and upload your CV. If you experience difficulties applying online or for further information on completing the application process please visit our how to apply page or contact us.

This position is available as a fixed term appointment or, for eligible employees, as a secondment.

To be eligible for a secondment, you must have completed probation. We encourage you to make your current manager aware before applying for a secondment opportunity.

This position is open to Australian Citizens and Permanent Residents; or applicants who hold a current valid work visa commensurate with this position.

Further information

Additional information is available in the position description or by contacting:

Lorraine Ryan | Associate Director, Future Student Engagement and University Events | loryan@csu.edu.au

Closing Date: 11pm, 7 July 2026

Advertised: 23 Jun 2026 09:00 AM - AUS Eastern Standard Time
Applications close: 07 Jul 2026 11:00 PM - AUS Eastern Standard Time