Your New Role:

Kempsey Shire Council is seeking a motivated and organised Utilities Administration Officer to provide administrative support across the Utilities Directorate and contribute to the delivery of safe, reliable and compliant water, wastewater and waste management services for our community.

In this diverse role, you will provide high-level administrative support to ensure the efficient operation of the Utilities team. You will assist with regulatory reporting, records management, customer service, project administration and compliance activities, while supporting the delivery of essential water, sewer and waste services across the Shire.

Working closely with a range of internal and external stakeholders, you will play a key role in maintaining accurate records, coordinating administrative processes and supporting the Utilities Directorate to achieve its operational and strategic objectives.

Key Responsibilities Include:

• Providing administrative support across the Utilities Directorate, ensuring records, documentation and correspondence are maintained accurately and efficiently.
• Coordinating administrative and logistical requirements for the Water Traineeship Program.
• Preparing correspondence, reports, meeting agendas and minutes, media briefs, information packages and other documentation.
• Supporting reporting requirements for regulators and other external agencies.
• Administering WHS compliance documentation in consultation with relevant staff.
• Processing and coordinating water and sewer connection applications.
• Providing project administration support and assisting with the implementation of procedures and process improvements.
• Managing customer enquiries and delivering a high standard of customer service.
• Contributing to the continuous improvement of administrative systems, processes and service delivery outcomes.

For a full list of the Key Accountabilities of the role, please refer to the Position Description.

You are an experienced administration professional who thrives in a fast-paced environment and enjoys supporting a team to achieve operational success. You are highly organised, detail-oriented and capable of managing multiple priorities while maintaining accuracy and professionalism.

You have strong communication and interpersonal skills and are confident building positive working relationships with colleagues, customers, contractors and external stakeholders. With a proactive and flexible approach, you are committed to delivering excellent customer service and contributing positively to a collaborative team environment.

To be successful in this role, you will possess:

• A Higher School Certificate (HSC), Certificate II in Business Administration, or equivalent skills, knowledge and experience gained through relevant work experience.
• A current Class C Driver Licence.
• A General Construction Induction Card, or willingness to obtain one.

Experience working within local government, utilities, infrastructure, engineering or a regulated environment will be highly regarded.

Kempsey Shire Council (KSC) is located on the Mid North Coast of NSW, known for its genuine hospitality, pristine beaches, sub-tropical rainforests, mountain ranges, rock river gorges, sprawling farmland and peaceful villages.

We are a progressive, proactive and dynamic organisation, and we pride ourselves on the respectful and supportive workplace we have cultivated. With 360+ dedicated staff managing $1.8 billion worth of assets across many sites throughout the Shire, KSC work closely with our community to build an inspired, connected Macleay Valley.

As the successful candidate, you’ll enjoy:

• A permanent full-time position, 35-hour work week
• Monthly RDO’s
• Weekly salary of $1,309.01 to $1,473.28 (plus superannuation).
• Generous leave entitlements, including access to Long Service Leave after five years
• A working environment focussed on wellbeing, including flexible work arrangements, rostered days off, EAP access, social club, and health and wellbeing programs.
• Fitness Passports for discounted access to a range of gym and pool facilities.
• Career development and learning opportunities.
• Novated Leasing and salary packaging options.
• A supportive, collaborative working environment designed to help you grow!
• A fantastic lifestyle and work life balance, on the beautiful Mid-North Coast.

Please apply via Council’s website http://careers.kempsey.nsw.gov.au/. Note that you will be required to prepare and submit:

• A short statement (maximum 2 pages) outlining how your experience, abilities, knowledge and personal qualities will enable you to achieve the key accountabilities of the role (as listed in the Position Description); and
• Your current resume.

Applications Close: COB Wednesday, 1 July 2026

Please note that Council reserves the right to close this job advertisement before the stated closing date if a suitable candidate is found. Therefore, we encourage all interested applicants to submit their applications as soon as possible.

Have questions? Please contact Leah Lewis – Business Development Officer Utilities, for a confidential discussion on Ph: 02 6566 3200.

Please Note: Our recruitment notification process is primarily via system generated emails. Please ensure your email is correct before submitting your application to avoid missing crucial updates.

If you experience any difficulties applying online, please contact the Recruitment team on 02 6566 3200 or email jobs@kempsey.nsw.gov.au

Thank you and good luck with your application.

Kempsey Shire Council is an equal opportunity employer and we celebrate our diverse, inclusive and values-led workforce. We welcome and encourage applications from Aboriginal and Torres Strait Islander people, people with diverse culture and linguistic backgrounds and people with a disability. In addition, Kempsey Shire Council will provide reasonable adjustments for suitably qualified individuals with disabilities. If you require additional assistance to participate in the recruitment process, please discuss with the advertised contact person. You can ask for reasonable adjustments to be made at any time during the recruitment process.