Senior Learning & Development Specialist

People & Culture | Centre Support Office

We’re looking for a creative, commercially minded Senior Learning & Development Specialist to join our Organisational Capability team. In this role, you’ll bring our people and capability strategy to life by designing and delivering engaging, scalable learning experiences that make a real impact across the business.

This is a hands-on role combining instructional design, program delivery and project management, with a strong focus on digital learning and capability uplift.

The role:

• Design and deliver high-impact learning programs including onboarding, leadership development and role-specific training.
• Translate business needs into engaging, user-focused learning solutions across digital and face-to-face formats.
• Manage and continuously improve content within our Learning Hub using tools like Articulate, Canva and SuccessFactors.
• Partner with subject matter experts, operations and stakeholders to identify capability gaps and development opportunities.
• Lead end-to-end development of learning assets including eLearning modules, videos, toolkits and microlearning content.
• Manage multiple projects, timelines and stakeholders to deliver key capability uplift initiatives.
• Support evaluation of learning effectiveness through engagement metrics, assessments and feedback.
• Contribute to embedding a strong learning culture across centres.

Skills and experience you’ll need to be successful:

• Degree qualified in Education, Adult Learning, Communications or a related discipline.
• Minimum 5 years’ experience in Learning & Development, instructional design or similar.
• Proven experience designing digital learning content using tools such as Articulate Storyline, Canva or similar.
• Strong understanding of adult learning principles and learning frameworks (e.g. 70:20:10).
• Experience working in complex or regulated environments.
• Demonstrated ability to manage multiple projects and stakeholders in a fast-paced environment.
• Experience working with culturally and linguistically diverse (CALD) learners.
• Excellent communication, stakeholder engagement and collaboration skills.

Why join us?

Join a purpose-driven organisation where your work directly contributes to building capability and empowering our people to succeed. We foster a collaborative, supportive environment where innovation in learning is encouraged and valued.

What we offer:

• Flexible working (including 1 day per week from home)
• Mobile phone
• Opportunity to drive impactful, organisation-wide learning initiatives
• A collaborative and values-led culture

Our Safety Commitment

We are committed to creating a safe, inclusive and respectful workplace for everyone. We uphold the safety, rights and wellbeing of all children with a zero-tolerance approach to harm, and we extend this commitment to our employees and their families.

Permanent Full-time position | Monday to Friday, 38 hours per week