• 12-month project role
• Full time hours
• Flexible location + hybrid working arrangements

About Red Cross

Australian Red Cross is part of the world's largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity.

About the role

Be at the forefront of a major digital transformation at the Australian Red Cross as our Senior IT Project Manager. This is a high-impact role where you will lead the technical delivery of the Client Services and Billing System (FFS) program—driving a strategic shift to modernise billing and service delivery. The program will enable automation and improved data capture across service delivery, financial management, and reporting, supporting activity-based billing while strengthening financial controls, compliance, and revenue outcomes across key service lines.

Reporting to the Head of Application Delivery and Architecture, the Senior IT Project Manager Operates with autonomy, overseeing multiple streams within this high impact enterprise-wide project, ensuring alignment with organisational strategy, technology roadmaps, and compliance requirements.

The position provides strategic leadership in delivering the FFS project delivery, guiding teams and partners to achieve outcomes that support Red Cross’ humanitarian mission, while working closely with senior stakeholders—including the CIO, Program Manager, business leaders, vendors, and the EPMO—to influence priorities, manage interdependencies, and ensure successful execution of enterprise-wide initiatives.

About you

• Excellent stakeholder engagement and communication with demonstrated ability to manage both technical and business stakeholders and resources
• Substantial experience (Ideally 5+ years) in managing complex, high-value IT projects and programs, including end-to-end planning, development, and execution across multiple streams
• Demonstrated skills in developing and maintaining enterprise-level project management artefacts, including integrated schedules, governance plans, budgets, and executive reporting
• Ability to elicit cooperation from a wide variety of sources, customers and other service departments
• Extensive experience with Agile and Waterfall methodologies, including Scrum practices such as backlog management, user story development, estimation, and prioritisation
• Proven proficiency in Jira/Confluence, MS Project and MS Office, including MS Visio
• Demonstrated ability to manage internal IT teams, overseas consultants, external vendors, and solution partners.

Qualifications/Licenses

Required:

• Relevant tertiary qualifications specifically a Bachelor’s degree in Information Technology, Computer Science, Business, or a related discipline is essential along with relevant substantial experience.
• Project Management certifications (PMBOK, PRINCE2 or similar standards)

Desirable:

• Postgraduate qualification in Project Management, Business Administration, or Technology Management
• Agile Product Owner certification (PSPO1, etc.) and Agile Scrum Master certification (PSM1, CSM, etc.)

Benefits that act for you, while you act for humanity

Work flexibility: Australian Red Cross offers flexible & hybrid working designed to balance flexibility with purposeful in-office collaboration; strengthen team culture, build trust, and drive engagement.

Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave.

Life, Health & Wellbeing: You can access a paid ‘Me’ day just for you and a wide range of other paid leave options. You can also tap into specialist health and wellbeing advice via our Employee Assistance Program (EAP) provider, Converge International.

Career development: Access to ongoing learning, training, and development courses.

Further information

This role is covered by the Social, Community, Home Care and Disability Services Award - Level 6. We are offering a competitive salary + superannuation + access to salary packaging.

For additional enquiries, please contact Madan Sadasivam at msadasivam@redcross.org.au for a confidential discussion.

Applications close at 11.55pm AEST on Wednesday, 24 June 2026.

We encourage candidates to submit an application ASAP as we will be reviewing applications as they are submitted and may fill this role earlier than the advertised closing date.

While we appreciate all interest in our organisation, we won’t engage with or accept candidates from agencies or consulting firms on this occasion.

Job Ref# 13586

Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities.

Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.