The Business Solutions Unit (BSU) Project Manager is a key role to drive and deliver efficiencies and uplift quality in Au & NZ via process improvement, AI and automation.

Primary Role Responsibilities

Drive operational efficiencies through the identification, prioritisation and implementation of automation and AI opportunities

Lead and contribute to projects, some regional or global, to solve operational painpoints using Lean Six Sigma tools. Drivers of projects may be efficiency, quality, risk reduction or client satisfaction

Play a critical part in embedding a culture of continuous improvement, helping to build an engaged and informed community that champions technology as a catalyst for smarter ways of working. This involves educating and influencing stakeholders on the value of AI, new features, and emerging technologies as enablers of operational excellence and digital capability uplift

You will make a difference. When you lead workshops or deliver training to help drive the pipeline of AI and automation opportunities

Partner with operational teams to redesign processes and improve client and staff outcomes

Collaborate with global teams to leverage enterprise-wide initiatives, tools and capabilities

Measure and report on outcomes, benefits realisation and strategic impact of transformation initiatives processed within cut-off time.

About You

You are a strategic and commercially minded transformation leader with strong experience delivering operational change within complex environments. You bring a combination of technical curiosity, stakeholder influence and execution capability, with a passion for helping organisations modernise the way they work.

You will ideally bring:
Demonstrated experience leading process improvement including process mapping, digitisation or transformation programs within financial services or another highly regulated industry

Strong understanding of AI, automation and digital technologies and their practical application in operational environments

Experience driving enterprise-wide change and influencing senior stakeholders

Knowledge and certification of Lean Six Sigma (Black Belt)

Exceptional communication and engagement skills, with the ability to build momentum and inspire adoption

Proven ability to lead cross-functional initiatives across multiple geographies

A collaborative leadership style with strong problem-solving and strategic thinking capability

About BNP Paribas

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

BNP Paribas MixCity which fosters better representation of women at all levels of the organization

Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

If you require any reasonable adjustments during the recruitment process, please feel free to reach out to us at au.nz.recruitment [at] asia.bnpparibas (dot) com

https://careers.apac.bnpparibas/