• Flexible, hybrid working; standard across all our roles.
• Benefits including half day Fridays in summer, birthday leave and FREE chicken
• The chicken came first and so do you! We're humans not numbers!

About Us
At Craveable Brands we’re the proud owner of four iconic Australian food brands: Red Rooster, Oporto, Chicken Treat and Chargrill Charlie’s. And while some of our brands have been around for over 50 years, today we’re one of the fastest growing restaurant brands in the country.

We're big but well portioned, so everyone has the chance to make a difference. As customer fanatics, we’re all committed to success and can see the outcomes of our efforts. You can even taste it.

About the role
Reporting to the Head of People, the Group Learning & Development Manager leads and delivers the end‑to‑end learning strategy across the Craveable Brands Group. You’ll partner with senior leaders, operations and brand teams to design and embed impactful capability frameworks, leadership programs and learning solutions. Working with key stakeholders and external partners, you’ll champion a Learning & Development strategy with hands‑on execution across the full employee lifecycle. This hands-on role is critical in building capability, driving performance and enabling consistent, high-quality experiences across our brands.

Key Activities Include:
Learning Strategy & Capability Development

• Develop and execute a national L&D strategy aligned to business growth, operational priorities and performance outcomes
• Design and embed capability frameworks across restaurant, field and support centre teams
• Conduct capability and skills gap analysis to identify current and future workforce needs
• Partner with senior stakeholders to align learning initiatives with brand strategy and commercial goals

Program Design, Delivery & Experience

• Design, develop and deliver end‑to‑end learning programs across onboarding, leadership, compliance and functional capability
• Create engaging, practical and scalable learning experiences tailored to frontline and corporate audiences
• Implement blended learning approaches (on-the-job, digital, virtual and facilitator-led) to maximise engagement and retention
• Oversee the full program lifecycle from design through to rollout, evaluation and continuous improvement

Stakeholder Engagement & Leadership Enablement

• Build strong partnerships with Operations, Brand and Support Centre leaders to embed learning into everyday work
• Coach and support leaders to drive capability uplift and reinforce learning on the job
• Influence senior stakeholders using insight, data and commercial understanding to prioritise learning initiatives
• Collaborate with franchise partners to drive consistent adoption across a large, distributed network

Learning Operations, Systems & Continuous Improvement

• Lead learning operations, including governance, compliance training and program standards
• Own and optimise the LMS and learning systems to deliver scalable, seamless learning experiences
• Establish reporting frameworks to measure engagement, effectiveness and ROI of learning programs
• Drive continuous improvement and innovation in learning approaches to support a fast-paced, multi-site workforce

About You
Essential

• A champion of Learning and Development, and a strong advocate for its ability to drive commercial and operational success.
• Proven experience leading L&D strategy in a multi-site, fast-paced environment
• Deep understanding of how adults learn, including self-directed, experience-based and practical learning approaches.
• Ability to both design and deliver end-to-end learning programs that are practical, scalable and drive measurable outcomes
• Experience scaling learning across large, distributed workforces

Desirable

• Experience within QSR, retail, hospitality or franchise environments
• Exposure to LMS platforms and digital learning technology
• Tertiary education in training and or related fields.

We offer:

• Summer Working Hours so you can make the most of the warmer weather. That means Friday afternoons off in summer!
• Free food at all our brands cause don’t we all love chicken!
• Paid Good Deed days supporting a charity that means something to you.
• Extra day of leave in your birthday month to celebrate.
• 26 weeks paid parental leave.

Don't let the passion for chicken fool you, we're a very human organisation and put our people first. Hard working, caring and fun, we enjoy a collaborative culture where our key ingredient is our people who strive to be their best.

If this sounds like the type of place you can spread your wings, apply today.

We truly believe that bringing together people from diverse backgrounds is key to our ability to continue to grow and do our best work. That’s why we want you to apply even if you don’t think you tick all the boxes – we’re looking for many different skills and abilities to build our culture.