Are you ready to embark on a career journey that offers professional growth with Aboriginal and Torres Strait Islander peoples in remote communities and related networks and delivers a meaningful impact?

Community Enterprise Queensland (CEQ) seeks a dedicated individual/s to fill the pivotal role of Store Management couple.

As critical team members, you will be at the heart of our services function in the Torres Strait, Northern Peninsula Area, and remote Aboriginal communities. Operating in 30 retail stores across remote locations, CEQ ensures access to quality fresh food, groceries, and essential services like fuel, gas, and ATM facilities.

It really needs you to be enthusiastic about making a difference and ready to take on a challenging and rewarding role that aligns with your values (ours is “caring, every day, always”) and aspirations. If so, we invite you to join us at Community Enterprise Queensland. To take this step in your exciting career journey, apply for this role.

About the role

The Management couple is to provide effective and efficient management of the day-to-day operations of the Remote Store business, ensuring financial viability of the store, adequate employing levels, effective merchandising, compliance with all legislative and company policies and procedures and adherence to operational budgets under the guidance of the Regional Manager Operations.

Essential Duties and Responsibilities

• Supervise the financial operations of Remote Store, including sales figures, end of day registers and safe reconciliation, stock control, shrinkages, data entry, write offs, mark down, refunds, pricing, as per CEO policies and procedures.
• Lead and manage employee in the business units in accordance with contemporary human resource principles including mentoring assistant store managers in store presentation and merchandising principles, performance management, WH&S, policy and procedure and industrial instrument.
• Ensure high level of customer service is maintained.
• Manage wages within budget.
• Develop and implement employee rosters.
• Monitor store merchandising and store specials effectiveness in conjunction with the Regional Manager Operations and Buying Department.
• Manage equipment.
• Monitor store presentation in conjunction with the Regional Manager.
• Manage all stocktakes within time frames and in accordance with CEO Policy and Procedure.
• Assist with quarterly written assessment of the business units.
• Monitor WH&S to ensure employee safety and a safe workplace.
• Other duties as directed by the Regional Manager.

Competency

• To perform the job successfully, an individual should demonstrate the following competencies:
• Business Acumen – Understands business implications of decisions; Aligns work with strategic goals.
• Problem Solving – Identifies and resolves problems in a timely manner
• Customer Service – Responds promptly to customer needs; Meets commitments.
• Interpersonal Skills – Maintains confidentiality.
• High level written and oral communication skills.
• Teamwork – Contributes to building a positive team spirit.
• Cost Consciousness – Conserves organisational resources.
• Ethics – Treats people with respect; Keeps commitments.
• Organisational Support – Completes administrative tasks correctly and on time.
• Planning/Organizing- Prioritises and plans work activities.
• Dependability – Keeps commitments.

Essential Requirements

• Experience with shrinkages, data entry, write offs, mark downs, refunds, shelf ticketing, cash transfers, overrides, and daily cash balances as per CEQ policies and procedures.
• Experience in supervising employees in accordance with contemporary human resource principles including mentoring employees in store presentation and merchandising principles, performance management and WH&S.
• Demonstrated ability to develop and implement employee rosters and assist the store manager to maximise employing resources.
• Excellent customer service.
• Ability to assist with stock takes.
• Demonstrated ability to manage the operations of a store and equipment in accordance with the Australian New Zealand Food Safety Standards Code.
• Ability to monitor WH&S to ensure employee safety and a safe workplace.
• Ability to work in a cross-culture team environment.
• Current Police check (no more than 3 months old)

Desirable

• Certificate III or IV in Retail
• Food Safety Certificate
• Workplace Health and Safety Certificate

Work Environment

The position is based across Remote FNQ Communities including the Torres Strait Islands.

Our Culture

CEQ promote an honest, progressive, collaborate, respectful and inclusive teamwork environment throughout the establishment, culturing diversity and growth within the workforce.

Our key benefits:

• 5 weeks annual leave & 17.5% leave loading
• Ability to Salary Sacrifice up to $15,000.00 p.a. (meals & entertainment options)
• Accommodation, Electricity and Utility bills covered.
• Employee assistance program (counselling & support services) available
• Opportunity for career growth
• Workplace health and wellbeing initiatives
• Laptop & Mobile phone

Applications Welcome

If you are interested in joining our team, we welcome all applications