Young people all over the world deserve a world-class science education. Stile is on a mission to ensure that students are able to critically evaluate what they see in their social media feeds, and feel confident using science and technology to solve the big issues of tomorrow.

Stile is used in 1 in 3 Australian secondary schools, with around 45% of year 7-10 students subscribed. Every week over 250,000 students and their teachers use Stile’s web platform to explore and analyse the science behind the big issues facing us globally, a number that will grow by more than 10x over the next two years as we continue to expand internationally.

That’s quite some reach, and it’s a responsibility we take extremely seriously. When you join our team, you have a unique opportunity to have a massive impact on the future of science education.

We need your help!
As our Senior IT Systems Engineer, you'll be the guardian of our IT infrastructure and cloud services. You'll share the responsibility for maintaining, monitoring, and reacting to our global IT ecosystem. With a relentless focus on security, availability, and scalability, you'll ensure our systems are resilient as we grow. We're looking for a systems thinker with meticulous organisational skills and a passion for learning new tech—someone ready to support our vibrant, predominantly Mac-based Australian office.

What you’ll do

• Troubleshoot technical issues and develop effective solutions, including potential 24 X 7 on-call for network and systems support.
• Analyse IT infrastructure to improve performance, capacity, scalability, including evaluation of new technologies for new company initiatives and budget planning.
• Collaborate to develop and design computer systems and network infrastructure.
• Oversee the development, installation, configuration, monitoring, and administration of computer systems/networks.
• Manage project timelines and documentation.
• Help drive company towards advancements in IT technology, protocols, and best practices.
• Participate in the building and configuration of server environments and application services, leveraging automation tools for deployments and system consistency.
• Provide an escalation point for IT Support Services that includes supporting: Office 365, Active Directory, end user networking, and other client applications and processes.
• Create and update documentation for processes and procedures, including troubleshooting of common issues, network diagrams, server build standards, data reports/analytics, operations manuals, etc.

What we’re looking for

• 5-7 years' experience as an IT systems engineer.
• Experience in administering cloud infrastructure and SaaS applications, ie.. Azure or AWS.
• VMware management, optimisation, and troubleshooting experience.
• Experience with tools for MDM, SSO, Email Security, Privilege Management or similar.
• Experience with database management software, such as MySQL and Microsoft SQL Server.
• Understanding of system monitoring processes and best practices.
• Ability to handle multiple projects concurrently in a fast-paced open environment.
• Proven ability to learn new technologies quickly to a high level of proficiency.
• Understanding of information security principles and best practices including network level and endpoint protection mechanisms.
• Minimum travel required (<10%)
• Previous experience with providing 24 X 7 mission critical support.
• Ability to work as part of a team and establish working relationships with peers, co-workers, managers, and external contacts, and work effectively and professionally in a team environment.
• Excellent written and verbal communications skills.
• Strong customer service skills with high focus on customer satisfaction.

We’d also love to see:

• Understanding of networking standards and technologies including VLANs, STP, ARP, Routing, DHCP, DNS, Wireshark, and others.
• Experience configuring, maintaining, and upgrading network infrastructure; including Firewalls, switches, routers, wireless and others.
• Excellent scripting skills with knowledge of programming languages, such as PowerShell or Python.

Life at Stile
We’re here to build something real and enduring. A company that in years to come we look back on and are proud of what we achieved, and how we achieved it.
So, what’s it like working with us?

• Colleagues worth working with.
  You’ll join an amazing 70-strong team of teachers, scientists, artists, and engineers. We hold ourselves, and each other, to a high standard, and love what we do.
• Work on something that really matters.
  In partnership with teachers, we’re coaching students to become problem solvers and critical thinkers. We believe that with a strong command of science, tomorrow’s citizens and leaders are set up to sort the misinformation from the facts.
• Support always.
  Stile is its people, and it’s important we are creating an environment where you’re supported, happy and able to do your best work. We have strong management and feedback frameworks, and a great benefits program check it out here Stile benefits
• A fantastic office environment.
  When we can, we spend time in the office. It has a huge central kitchen, lots of places to put your feet up to work and even end of trip facilities if you ride in.
• Flexibility.
  We expect that you work hard, but you’ll have flexible hours and you’re the master of your own schedule.
• Your own professional development.
  We’re lifelong learners here at Stile. Alongside teaching you everything you need to know to succeed in this role, we provide a generous PD allowance.

Hours and location
Our head office is located in the ‘Paris end’ of Melbourne CBD. Typically, people come to the office a few days per week to spend in person time with their teammates, then a few days at home focusing on GSD with minimal distractions. Overall we’re an “in-person” culture (we enjoy working together face to face), but we’re also flexible with a mix of working from home and the office, once you settle in.

Sound interesting?
Great! We want to know more about you, so click apply, and provide the following to show you’re great at following the details.

• A cover letter addressed to Matt Busby (no more than a page) explaining why you would smash an engineering role at Stile out of the park. Include a paragraph on your proudest professional achievement.
• Your resume.

Got questions about our hiring process? We can't wait to hear from you!