J D Wetherspoon Reviews | Glassdoor.com.au

J D Wetherspoon Reviews

Updated 13 December 2018
990 reviews

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3.2
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J D Wetherspoon CEO and Director John Hutson
John Hutson
413 Ratings

Employee Reviews

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Pros
  • "The pay was good and the discount on food was useful whilst working" (in 51 reviews)

  • "Best staff benefits I've ever recieved (50% off food whilst working)" (in 32 reviews)

Cons
  • "Long hours (have done up to 12 hour shifts before)" (in 114 reviews)

  • "They reduced the hours in the contract to improve work life balance but in reality you are always there longer than your rotary" (in 34 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (4)

    "Brilliant company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Associate
    Current Employee - Bar Associate
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than a year)

    Pros

    They work hard to provide a lot of training for you, encouraging you to be the best you can be. It's great to be in a company that cares about its staff progress. Bonuses are pretty sweet.

    Cons

    It can be a very stressful environment. You do eventually get used to it though. There is also a quick turnover for a lot of staff. It pretty much can take over your life.

    Advice to Management

    I don't have any advice for management.

    J D Wetherspoon Response

    23 Oct 2018 – Senior Recruitment Advisor

    Thank you for your positive review. All comments will be discussed further in our weekly meetings and I would encourage you to give feedback directly to your manager if you think there are... More


  2. "Team leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Struggling to find any pros for this place

    Cons

    Backstabbing environment, based on favourism

    Advice to Management

    Find something better to do with your lives

    J D Wetherspoon Response

    4 Jul 2017 – Recruitment CoOrdinator

    We are sorry you had such a negative experience

  3. Helpful (1)

    "Self esteem crushing, life ruining, and overall frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cross Trained Bar and Kitchen Associate in St Helens
    Former Employee - Cross Trained Bar and Kitchen Associate in St Helens
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at J D Wetherspoon full-time (More than 3 years)

    Pros

    Good employee bonus scheme
    Flexible shift patterns
    Good opportunities for career progression if you have the personality of a robot

    Cons

    Unpredictable hours - I and others routinely would go from working 48 hour weeks to 16 hour weeks with no warning of hours being cut
    Constantly understaffed - the managers were given unrealistic budgets with as many cuts as possible to maximize profit regardless of the expense to its employees
    Overworked, unhappy employees - Never worked with one single employee who was happy working for this company
    Incompetent managers - Most of them are complete idiots with no idea when it comes to leadership and organization. More training required.

    Unfortunately these problems are across the board as I have worked in several pubs for this company, both front of house and back of house, all with the same issues

    Advice to Management

    Pay more attention to what your associate staff have to say instead of ignoring constant mistreatment of employees by pub managers


  4. "Shift Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J D Wetherspoon full-time

    Pros

    Good bonuses for just doing your job right, opportunity for progression, fair pay

    Cons

    Work/life balance, long shifts, no cap on working hours unlike duty/pub managers


  5. "Lm"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J D Wetherspoon full-time

    Pros

    Good friendly staff
    Always ready to learn

    Cons

    Alright management
    Boring food at times


  6. "Bar Staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Cardiff, Wales (UK)
    Former Employee - Server/Bartender in Cardiff, Wales (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon part-time (Less than a year)

    Pros

    Good laugh, lots of friendly customers

    Cons

    Long hours and can be tedious


  7. "Kitchen/Bar Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bar/Kitchen Associate in King's Lynn, England (UK)
    Former Employee - Bar/Kitchen Associate in King's Lynn, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at J D Wetherspoon part-time (Less than a year)

    Pros

    It is a large company and was offered a wide range or areas to go into while working there

    Cons

    They do ask a lot of you with 0 hour contracts so no solid hours.

  8. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar Associate in Newcastle, England (UK)
    Current Employee - Bar Associate in Newcastle, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon part-time (More than a year)

    Pros

    You work with a variety of people, very student based job (young work force). I've worked in 3 different pubs inc a Lloyds. Consistent and continual training opportunities. Great chances at promotion. Managers are generally nice. Hours fit in nicely with other jobs or study. It's easy to transfer to other locations and keep the job.

    Cons

    You may not always get the hours you want (too little) which is ridiculous because they seem to always hire new staff. Shifts can be really short (3.5hrs which is pointless) or they can be really long (9hrs) - doesnt't seem to be that bad (but you'll be on your feet for the majority of it).

    J D Wetherspoon Response

    11 Dec 2018 – Website Manager

    Thank you for taking the time to leave a review. Your feedback will be discussed in our weekly meetings, and I would encourage you to speak directly to your manager if you think there are... More


  9. "Hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Leader in Sheffield, England (UK)
    Current Employee - Shift Leader in Sheffield, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than a year)

    Pros

    Free management feeding on clock
    20% off food + drink off clock
    Good bonus and training a chemes
    Fast progression

    Cons

    Often working over rota hours
    Always seem understaffed / high staff turnover

    Advice to Management

    Increase the off duty discount of 20% and reduce the price of on duty staff drinks. Many other companies offer better discount rates - if not free drinks for staff!

    Area managers to come in occasionally and work at pub level to really understand what it’s like trying to manage shifts within their parameters (I know head office used to do this)

    J D Wetherspoon Response

    11 Dec 2018 – Website Manager

    Thank you for taking the time to leave a review. We will discuss your feedback in this week's meetings. I would recommend speaking directly to your pub or area manager if you think there are... More


  10. "Good pay for easy job"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at J D Wetherspoon part-time

    Pros

    Easy access to promotion
    Fast paced environment

    Cons

    Customers are rude most of the time

    J D Wetherspoon Response

    4 Dec 2018 – Senior Recruitment Advisor

    Thank you for your feedback