J D Wetherspoon Reviews | Glassdoor.com.au

J D Wetherspoon Reviews

Updated 23 November 2017
668 reviews

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3.1
StarStarStarStarStar
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Approve of CEO
J D Wetherspoon CEO and Director John Hutson
John Hutson
287 Ratings

668 Employee Reviews

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Pros
  • Good discount on food: when on shift you get 50% discount, when off shift you get 33% discount (in 33 reviews)

  • Lots of employee benefits including 50% off food during your shift (making a meal and a drink very often under (in 27 reviews)

Cons
  • Long hours on your feet are expected (in 84 reviews)

  • There we're times when the rota had changed and I hadn't be notified of the update which made the work-life balance difficult at times (in 22 reviews)

More Pros and Cons

  1. "Team leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Struggling to find any pros for this place

    Cons

    Backstabbing environment, based on favourism

    Advice to Management

    Find something better to do with your lives

    J D Wetherspoon Response

    4 Jul 2017 – Recruitment CoOrdinator

    We are sorry you had such a negative experience


  2. Helpful (1)

    "Self esteem crushing, life ruining, and overall frustrating"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cross Trained Bar and Kitchen Associate in St Helens
    Former Employee - Cross Trained Bar and Kitchen Associate in St Helens
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at J D Wetherspoon full-time (More than 3 years)

    Pros

    Good employee bonus scheme
    Flexible shift patterns
    Good opportunities for career progression if you have the personality of a robot

    Cons

    Unpredictable hours - I and others routinely would go from working 48 hour weeks to 16 hour weeks with no warning of hours being cut
    Constantly understaffed - the managers were given unrealistic budgets with as many cuts as possible to maximize profit regardless of the expense to its employees
    Overworked, unhappy employees - Never worked with one single employee who was happy working for this company
    Incompetent managers - Most of them are complete idiots with no idea when it comes to leadership and organization. More training required.

    Unfortunately these problems are across the board as I have worked in several pubs for this company, both front of house and back of house, all with the same issues

    Advice to Management

    Pay more attention to what your associate staff have to say instead of ignoring constant mistreatment of employees by pub managers


  3. "Extremely decent jobs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bartender in Stoke-on-Trent, England (UK)
    Current Employee - Bartender in Stoke-on-Trent, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon part-time (Less than a year)

    Pros

    Good pay
    Paid breaks
    Lovely place to work
    50% of food
    20% of good when not at work
    20% of drink not at work too

    Cons

    Pay increase was delayed heavily
    Hardly any tips compared to other pubs
    Customers are really gross
    No time and half or double time etc


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  5. "Kitchen manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Manager in Colwyn Bay, Wales (UK)
    Current Employee - Kitchen Manager in Colwyn Bay, Wales (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 5 years)

    Pros

    Very good benefits, 5% of your salary on shares, several bonus schemes, very good pension prospects, overall really good perks

    Cons

    Difficult to climb any higher, looking into rcm is really difficult as there are very few positions available and very difficult to find info on them

    Advice to Management

    For all of you wanting to climb up the managerial ladder this company offers a good set of incentives for both bar and kitchen


  6. "Flexible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time

    Pros

    Flexible hours and can be good sociably. Bonus isn't too bad.

    Cons

    Can't always get hours and most are unsociable.

    Advice to Management

    Think more on the long term approach to employees.


  7. "Bar associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Bar Staff in Saint Albans, England (UK)
    Former Employee - Associate Bar Staff in Saint Albans, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon full-time (More than a year)

    Pros

    Very friendly positive company
    Good for students looking to work in their holidays

    Cons

    Time had to be booked off 6 weeks in advance

    Advice to Management

    Generally, everything is very positive but it would be better if staff knew about shift timings further in advance. When I worked there I found planning anything outside of work very difficult as six weeks notice had to be given and I'd know my sifts as little as a week before I worked them


  8. "Spoons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bar/Floor Associate in Darwen, England (UK)
    Current Employee - Bar/Floor Associate in Darwen, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at J D Wetherspoon part-time (More than a year)

    Pros

    Flexible hours and ideal when it comes to holidays, decent pay

    Cons

    Could end up working till 3/4/5/6am, long shifts, intense


  9. "Kitchen Team Leader"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Kitchen Team Leader in Leeds, England (UK)
    Current Employee - Kitchen Team Leader in Leeds, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon full-time (More than 3 years)

    Pros

    Given the opportunity to progress at a young age and was mentored by excellent managers who care. The next step allows me to attend a catering academy paid for by J.D Wetherspoon.

    Cons

    Often made to work long and unsociable hours sometimes starting at 4am! Some employees have bad attitudes which brings morale down leading to standards slipping.

    Advice to Management

    Listen to other managers advice and use feedback effectively. Always maintain a good positive attitude as your attitude will effect you whole teams.


  10. "Cleaner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server/Waiter in Cardiff, Wales (UK)
    Current Employee - Server/Waiter in Cardiff, Wales (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at J D Wetherspoon part-time (More than a year)

    Pros

    Flexible Shift Pattern
    Great Management
    Training exceptional

    Cons

    Forced to work too hard in too little time
    No discounts

    Advice to Management

    Increase time or reduce workload to make job more efficient.


  11. "Kitchen Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at J D Wetherspoon part-time

    Pros

    working in the airport meant good pay

    Cons

    travel was difficult from airport


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