• Work closely with cross-functional teams to understand business objectives and develop service design improvement solutions for the business;
• Collaborate with stakeholders to define business requirements and ensure data accuracy and integrity;
• Conduct market research and competitive analysis to identify industry trends and best practices in workers compensation;
• Provide recommendations based on data analysis to drive improvements in workers compensation processes and outcomes;
• Support the development and implementation of data-driven strategies and initiatives to reduce costs, meet legislative requirements and improve outcomes;
• Facilitate harvesting or improvement ideas from within our business ensuring they are captured and prioritised based on potential for performance uplift/benefit.

• Proven experience as a Business Analyst or similar role. Exposure to the insurance/financial services and/or workers compensation fields would be advantageous, although not essential;
• Strong analytical skills and the ability to interpret complex data sets related to claims;
• Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau, Power BI);
• Excellent problem-solving and critical-thinking abilities;
• Strong communication and presentation skills, with the ability to effectively communicate complex information to stakeholders;
• Deep understanding of workers compensation regulations, processes, and best practices;
• Ability to work collaboratively with cross-functional teams and stakeholders in the workers compensation field;
• Attention to detail and the ability to manage multiple projects and priorities.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
• Novated Leasing opportunities
• Two paid volunteer days annually
• Health Insurance Discounts with our Group Insurance Plan
• Employee Stock Purchase Program
• Paid parental leave

Other benefits include:

• Flexible and hybrid work arrangements
• Mental Health and Wellbeing Support for yourself and immediate family members
• Employee Recognition Awards and Service Milestone Recognitions
• Peer Support Program
• Annual flu vaccinations
• Access to Reward Gateway – discount offers at over 350 retailers!
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.