Job Description

Domain is one of Australia’s most trusted and loved property brands, helping millions of Australians find their dream home and stay informed about the property market.

Now, Domain has joined forces with CoStar Group (NASDAQ: CSGP), a global leader in real estate information, analytics, and online marketplaces to take the next big leap in property technology and data innovation.

As part of CoStar Group, an S&P 500 and NASDAQ 100 company with more than 35 years of experience transforming how people understand and transact real estate, Domain is entering an exciting new era of growth. CoStar is investing heavily in new products, technology, and people to revolutionise how Australians access property data, insights, and marketplaces.

This is a rare opportunity to join a world-class research team at the intersection of two powerful brands - Domain’s local market expertise and CoStar’s global scale and technology - as we build the future of real estate intelligence together.

Role Overview

As the Field Research Manager, you will lead a dispersed team of Field Researchers responsible for capturing critical, on-site data across high-priority commercial properties. This data - covering current tenants, available listings, and building characteristics - is the foundation for all CoStar Group products, providing the most accurate and comprehensive market intelligence to our clients. Your primary focus will be overseeing the team's production and quality standards, driving high performance, and providing essential coaching and development to ensure excellence in our data collection efforts. This role is based in our Sydney office and requires approximately 25% monthly travel to interstate capital cities.

Key Responsibilities

Team Leadership & Development

• Build, train, mentor, and coach a growing team of 8 professional Field Researchers.

• Provide constructive, actionable feedback and create action plans to help team members grow, succeed, and maintain engagement.

• Ensure the manager's schedule is aligned with local Field Researchers

Data Quality & Production Oversight

• Daily review of the team’s production against KPI metrics.

• Review incoming data to determine its quality relative to standards and guidelines.

• Ensure the team meets both production and quality expectations.

Collaboration & Fieldwork

• Communicate effectively and professionally with employees and internal partners to meet company objectives.

• Work closely with Tenant and Market Research teams.

• Spend time in the field with Field Researchers to demonstrate best practices for data collection, time management, and overall efficiency.

• Requires one week of travel to local markets monthly.

Qualifications

• Education: Bachelor’s degree required

• Experience:

• 3–5 years of direct operations management, preferably managing 5+ employees (virtual management is a plus).

• Experience managing effective Key Performance Indicators (KPIs) and meeting performance metrics.

• Field experience is a plus.

• Skills & Abilities:

  • Strong leadership and management skills, including the ability to prioritise a team's workload and verify the quality of incoming data.

  • Proven success in building strong, cohesive teams through influence and collaboration.

  • Excellent communication and organisational skills, with the ability to articulate and execute corporate strategy.

  • Analytical mindset with the ability to interpret information and trends, adapting quickly.

  • Proficiency in Excel (including data manipulation, filtering, and basic formulas) and MS Office applications (PowerPoint, Apple OS, and other internet applications).

Why Join Us?

• Be part of a global leader in property technology and data innovation.

• Work with cutting-edge tools and methodologies to shape the future of real estate intelligence.

• Enjoy career growth opportunities within a high-performing, collaborative team.

What’s Next?

We’ll give your application the thoughtful attention it deserves and get back to you as soon as possible. If there’s a match, one of our recruitment consultants will reach out—so keep your phone handy! We’re genuinely excited about the chance to work together and make a meaningful impact.

Equity, Diversity & Inclusion

Domain is enthusiastically and unapologetically committed to fostering an equitable, inclusive work culture which reflects our customers and communities. We are proactively looking for candidates from all lived experiences, including people with disability, and people of all ages, ethnicities, cultures (including Aboriginal and Torres Strait Islander Peoples), faiths, sexual orientations, and gender identities (including trans and non-binary people).

We are committed to providing an equitable recruitment process for people with disability. If you require adjustments during the process we’re here to support. If you wish to receive this job advertisement in an accessible format, or have a confidential chat about workplace adjustments, please contact our Equity, Diversity and Inclusion team at edi@domain.com.au or leave a message on 1300 858 356 and we will get back to you.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing