We are looking for a Operations Support Officer to join our afternoon shift Team at our Depot in St. Marys.

Reporting to the PM Operations Manager, you will be responsible for providing administrative and customer support on the afternoon shift. This is the perfect opportunity for someone with a strong administrative and customer support background, looking for a new challenge in a fast-paced environment.

Key Responsibilities:

• Create load manifests/load sheets and set correct status of manifest once in transit;
• Create manifests for the following day and enter on the Daily Movement Report;
• Manage occurrences of damaged freight, ensuring photos are taken of the freight and consignment notes, and report completed;
• Ensure Track and Trace scanning reports are up-to-date;
• Notify relevant depots of priority units;
• Be a direct customer liaison to service the needs of internal and external customers;
• Prepare all documentation for out bound loading (including Dangerous Goods paperwork);
• Liaise with rail providers – book/cancel slots and make containers available in cargo link.

As the successful candidate you will have:

• The ability to work autonomously and collaboratively;
• Ability to work to tight deadlines coupled with high attention to detail;
• A high level of problem solving skills, specifically within data entry;
• Strong customer-centric approach at all times;
• Strong time management and organisational skills;
• Effective judgement skills;
• Strong computer skills with Microsoft Office Suite and company specific software;
• Ability to prioritise and coordinate multiple tasks and objectives;
• Strong communication skills and reliability;
• Forklift licence (LF) desirable.

Northline’s Benefits

• Learning, training and development support – Northline believe in the people we hire. We offer training in leadership, communication, self-development and job-specific courses. We pride ourselves that we promote from within, offering great opportunities for career progression.
• Employee recognition programs - Recognising individuals, supervisors and teams that encompass Northline’s values and have provided an outstanding contribution to the operations.
• Wellness and benefits programs – Such as our Employee Assistance Program, offering our teammates support, when they need it. Northline’s benefits program offers discounts on travel, fitness and health, sports and entertainment, automotive, gifts and more!
• Regular team building!

Who is Northline?

Northline is an experienced Australian-based, global logistics business with an industry-leading national network and an international reach into more than 100 countries.

Our customers freight can start or end in international cities, small towns or remote communities, but wherever the destination, you can rely on Northline to deliver.

At Northline we believe our people are one of our greatest assets. We are a progressive Australian family owned business, we are proud of what we achieve, and we like to recognise and reward those who go above and beyond!

That’s why, we are, Australia’s Global Logistics People.

Northline and its people help to ensure a safe workplace for all employees. Candidates will be required to pass a pre-employment medical that incorporates a drug & alcohol screen, as well as a police clearance.