Sr. Associate - BCM - Mortgage & Loan Origination Services

Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

Inviting applications for the role of Process Developer Customer care -Credit Verification Responsibilities: - Ensure operations and strategies and procedures are aligned with general company goals and in accordance with other functions. - Develop communicate and implement medium to long-term operating policies strategies and tactics that may involve the interpretation and application of broader guidelines. - Has ultimate accountability for the function and provides the highest level of advice and recommendations when required. - Maintain high compliance levels by setting a high standard for file - Manage workflow from a national queue promptly - Complete credit verification checks to ensure application input is meeting our bank policy and responsible lending requirements. - Reaching and maintaining a high level of credit verification/assessment and compliance standards - Leading Pro Actively monitoring Credit Risk requirements within an agreed Risk Appetite and managing Non-Compliance promptly - Ensure Continuing Education points are achieved and maintained - Meet core role requirements and achieving performance K Pls such as throughput/productivity and qua Iity - Provide timely and quality responses to Brokers and Customers - Work in the interests of the team sharing knowledge and assisting colleagues as appropriate or other teams as specified by line management - Minimum

Qualifications

Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics

Certifications

Certified Cloud Security Professional (CCSP) - International Information System Security Certification Consortium (ISC²)International Information System Security Certification Consortium (ISC²), Certified Information Systems Security Professional (CISSP) - Workforce Academy OnlineWorkforce Academy Online, CompTIA Security+ - ComptiaComptia, ISO 27001 Lead Auditor - IRCLASSIRCLASS, Microsoft Certified: Azure Security Engineer Associate - MicrosoftMicrosoft

Required Skills

Account Maintenance, Banking Capital Markets, Cash Application, Credit Portfolio Management, Loan Servicing, Personal Banking, Retail Banking, Wealth Management

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

BCM - Mortgage & Loan Origination Services

Remote Type -

Hybrid

Work Shift -

Day Job (Australia)