Clerk Grade: 9/10

Annual Salary Range: $129,464 - $142,665 plus superannuation

Employment Type: Temporary role (up to 12 months), open to part-time or job share - possibility for extension or future permanent role -

Location:Sydney

Yes? The award-winning NSW Behavioural Insights Unit are looking for you!

This role is a senior contributor to our data and evaluation function. Working with our project managers you will design and conduct evaluations of behavioural interventions to establish causality and provide actionable insights. While randomised controlled trials remain a key tool we use, we also welcome experienced and creative data analysts who can lead work with quasi-experimental designs, discrete choice experiments, behavioural data analysis, or qualitative data to inform intervention design or evaluation.

Review the role description and apply by submitting an up-to-date resume. Your resume should highlight experience relevant to the role responsibilities and role description in particular:

Shortlisted candidates will be invited to complete assessments including interview.

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

The NSW Behavioural Insights Unit uses the latest behavioural science research about how people think and act to help NSW Government agencies deliver better services to citizens. We work in partnership across government, applying and testing insights, supporting implementation, and creating impactful relationships. Our work is driven by a commitment to evidence, ethics and empathy, with the customer and their needs at the heart of everything we do. To learn more about what we do, visit https://www.nsw.gov.au/departments-and-agencies/behavioural-insights-unit

Salary Grade 9/10, with the base salary for this role starting at $129464 base plus superannuation

For enquiries relating to recruitment please contact Meg Rapley via Meg.Rapley@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Meg.Rapley@customerservice.nsw.gov.au or 02 9494 8351.

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process