JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Shaping the future of real estate for a better world

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:
Transform workplace culture for our valued client in Bendigo by creating vibrant, human-centered experiences that inspire engagement and deliver exceptional service. As the primary point of contact, you'll lead teams, manage vendor partnerships, and shape the end-to-end occupant experience across their portfolio.

Key responsibilities:
Design compelling engagement strategies that build ambassador communities and embed a culture of empowerment.

Lead high-performing Concierge teams to deliver seamless, professional service that exceeds expectations.

Drive innovative communications that strengthen workplace culture and energise stakeholders.

Create memorable monthly programs that bring people together and make the workplace a destination.

Ensure flawless delivery of reception, mail, and office services through smart processes and proactive vendor management.

Serve as the trusted point of contact, orchestrating seamless collaboration across Security, IT, Property Operations, and business teams.

Sounds like you? This is what we are looking for:
We're seeking a dynamic, customer-focused professional who combines strategic thinking with hands-on execution. You're a confident communicator with a passion for delivering exceptional experiences, strong organisational skills, and the ability to balance competing priorities while driving continuous improvement.
Proven track record in facilities, corporate, or hospitality environments delivering best-practice outcomes and consistently achieving performance targets.

Exceptional communication skills across written, verbal, and presentation formats that effectively engage stakeholders and inspire high-performing teams.

Strategic problem-solver who balances meticulous attention to detail with big-picture thinking while maintaining operational excellence in day-to-day activities.

Self-motivated and adaptable professional who brings energy, integrity, and genuine passion for quality service, with an unwavering commitment to continuous improvement and collaborative teamwork.

What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

Interested candidates, please apply following the link below quoting job reference number REQ499545.
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL –

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.