The Operations Manager, Williamstown ED/Urgent Care Centres (UCCs) functions across the Williamstown Emergency Department and Bacchus Marsh and Melton Urgent Care Centres of Western Health, working collaboratively with the Medical Directors of Emergency and Urgent Care Centres, Director of Nursing and Nurse Unit Managers to facilitate operational, financial and clinical governance of the program.

The role is responsible for leading and coordinating staff as well as developing, monitoring and evaluating systems to achieve optimal utilisation of the departments and their resources, ensuring the organisation is responsive to the needs of the community via the achievement of patient access and activity targets.

These accountabilities encompass the leadership, coordination and management of the daily operations at the Footscray and Sunshine Emergency Departments.

Essential criteria:

Western Health is one of the largest healthcare providers in Victoria, caring for a vibrant, diverse and rapidly growing community of one million people in Melbourne’s western suburbs.

With more than 13,000 staff, Western Health delivers 800,000+ occasions of care every year, providing high-quality, person-centred care across every life stage.

We provide a combination of hospital, community-based, at-home and in-reach services to aged, adult and paediatric patients and newborn babies. Specialties include oncology, renal, mental health, women’s health and maternity, chronic diseases, geriatrics and cardiology.

We have remarkable strengths in chronic disease, complex care and developing innovative and sustainable healthcare solutions. Our experience at the coalface of healthcare delivery for some of Australia’s most culturally and socioeconomically diverse and vulnerable populations provides us with unique insights into the most pressing health challenges.

Western Health operates four acute public hospitals: Sunshine Hospital (including Joan Kirner Women’s and Children’s), Footscray Hospital, Williamstown Hospital and Bacchus Marsh Hospital. We also operate Sunbury Community Hospital, Sunshine Mental Health and Wellbeing Centre, Melton Health and Community Services, Bacchus Marsh Community Health Centre, Caroline Springs Community Health Centre and Grant Lodge Residential Aged Care in Bacchus Marsh. Western Health also provides the primary healthcare service at the Dame Phyllis Frost Centre, a women’s prison located in Ravenhall.

If you’re passionate about high-quality patient care, we’d love to hear from you. Simply click on the “apply” button and follow the prompts.

If you are currently employed at Western Health, please ensure you sign in through the 'Employee Login' via the external Careers Page or access the Careers Page via the intranet before applying.

Closing date: 11:59pm on 14 July 2027.

Enquiries: For further information about this role, contact Jenelle Linton (Divisional Director - Emergency Medicine & Intensive Care Services) via Jenelle.Linton@wh.org.au.

Western Health is an equal opportunity employer committed to attracting and retaining diversity in our workforce. We encourage applications from Aboriginal and Torres Strait Islander people.

Western Health is committed to providing a safe environment for the children and young people who are involved in our services, sites and operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, an Immunisation Status Clearance and a Working with Children Check (if applicable).

Western Health is committed to the psychosocial safety of all applicants and employees.

30 June 2026