Navitas is a leading global education provider that has helped generations of learners transform their lives through education. Working in our University Partnerships Australasia division, you’ll be part of a team supporting Navitas’ portfolio of colleges, campuses, and offices. Employing 5,000 staff globally, Navitas creates life-changing opportunities for students to learn by delivering an extensive range of educational services to over 60,000 aspirational students across our global network each year.
Edith Cowan College (ECC) is an Australian tertiary education and English language provider and is accredited by the government under the Higher Education Act 2004 to provide a range of higher education courses. ECC specialises in providing alternative pathways to ECU for students who may not qualify for direct entry into a degree program and are looking for a supportive learning environment.
ECC is located on Edith Cowan University campuses and is a successful joint venture between ECU and Navitas. So working at ECC means you’ll become part of a dedicated community that extends beyond the classroom, encompassing a wide range of professions.
Our global footprint offers you the chance to connect with people from around the world.
We'd like to hear from you!
We are seeking a motivated and detail-oriented Student and Academic Services Officer to join our Student and Academic Services team. This role provides essential administrative and student-facing support. You will play a key role in ensuring that students receive high quality experience across their learning journey at ECC.
This is an excellent opportunity for someone who thrives in a fast-paced, student-centred environment and is passionate about supporting students.
Key Responsibilities
In this role, you will:
Essential:
Strong organisational skills with the ability to manage multiple tasks, meet deadlines, and balance competing priorities.
Excellent attention to detail, proofreading, and data accuracy skills.
Strong interpersonal skills with the ability to relate well to students and colleagues.
Problem-solving skills with the ability to resolve routine issues independently.
Demonstrated IT literacy, including working with student information systems, databases, or CRM systems.
Excellent written and verbal communication skills.
A strong sense of responsibility and commitment to supporting student success.
Desirable:
A tertiary qualification (degree or equivalent).
Previous experience in the higher education sector, ideally in a student services or academic administration role.
Location: ECU Joondalup Campus, Western Australia.
Division: University Partnerships Australasia (Navitas Group).
Reports to: Student and Academic Services Manager.
Work type: Full-time, ongoing (Monday–Friday).
What we can offer
Diversity Equity and Inclusion
At Navitas we promote and embrace an inclusive and diverse workforce. We believe equality, flexibility, and diversity deliver a rich collaborative environment. We strive to ensure that all our staff – no matter where they are from or who they are – feel safe, supported, and given opportunities to thrive.
We encourage applications from candidates with disabilities, of all ages and genders, First Nations and Indigenous peoples, and people of diverse community groups.
How to Apply
Applicants are assessed upon receipt, so you are encouraged to apply now. If you are passionate about supporting students in their academic journey and have the skills to deliver high quality service and administration, we’d love to hear from you! Please submit your application (resume and cover letter) through the Navitas careers/SmartRecruiter portal.
All applicants must have full working rights within Australia to be considered. Successful candidates depending on their role may be, required to provide a National Police Check.
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