TAFE NSW Life-Changing Careers

Functional Consultant – Dynamics365

State-wide Opportunity (subject to TAFE NSW campus availability)

Temporary Full Time Opportunity

$145,605 - $160,719 Salary package, Including base salary ($128,284 – $141,600) plus employer’s contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and depending on your role, a 35-hour working week with a variety of flexible working options.

About the role

The Functional Consultant works within an agile team that delivers solutions using modern supported technologies and is responsible for planning, designing and overseeing the construction of applications and software systems through a sound understanding of functional design to meet business needs. The role has a focus of providing functional consultancy and subject matter expertise for TAFE NSW business processes and the associated Dynamics365 Environment.

About you

You will be part of the Dynamics365 team who enjoys maximising value to customers. You will have experience in the Field Services, Finance and Operation areas of Dynamics 365.

Through your experience and knowledge gained by working with Microsoft Dynamics365, you will;

• Work closely with clients to understand, analyse and document their business processes, challenges and objectives for system implementation.

• Conduct investigative work to gather requirements using various sources such as interviews, document analysis, requirements workshops, business process descriptions, user cases, scenarios, business analysis, task and workflow analysis, and user journeys to establish detailed knowledge of the current processes.

• Design functional specifications and documentation based on gathered requirements.

• Coordinate with senior systems analysts to determine the appropriate course of action in problem resolution, including the accurate assessment of identified issues to determine whether a technical or functional cause and/or resolution.

• Coordinate with the Technical Consultants and end users to design appropriate system modifications and technical solutions to support and resolve any identified system issues.

• Conduct review sessions and work with users/SMEs to incorporate new functionalities seamlessly

• Work with agile methodologies to assist in the identification/creation of EPICS, Features and User Stories

To find out more about the role, click to view the Role Description

Our commitment to Diversity, Equality, and Inclusion

We are committed to creating a culturally safe and accessible workplace where dignity, trust, respect, and the promotion of diversity and inclusion are valued, so you can safely bring your whole self to work and connect with your community through our many diverse employee networks.

If you require an adjustment in the recruitment process, please contact our Talent Acquisition Advisor listed below.

A career of life-changing impact awaits you. Apply now!

Applications close 11.55pm AEST Monday 29th of June, 2026

To apply for this role, click on 'apply now' and provide:

• Your current resume (in PDF format)

• Certified copies of your qualifications (if applicable as a single PDF document)

• Response to two targeted questions when prompted in the application form (max 300 words each)

Targeted Question 1 - Please outline your experience working with Dynamics365 in Enterprise sized organisations. Give details on your 3 greatest achievements that you have had working with this technology and specifically your role in this achievement.

Targeted Question 2 - Please provide an example of where you have been involved in a system development lifecycle to meet new business mandatory requirements highlighting any challenges faced and how you overcame them.

General recruitment and adjustment enquiries: contact Talent Acquisition Advisor Peta Handley via email Peta.Handley@tafensw.edu.au

Role-specific enquiries: contact Daniel Rawsthorne, Senior Manager Asset Strategy Policy & Data, via email daniel.rawsthorne1@tafensw.edu.au

For helpful insights into preparing your application, TAFE NSW’s recruitment process, and getting interview ready, read through our Application Process and the interactive Capability Application Tool.

This is a child-related position. A Working with Children Check is a prerequisite for anyone in child-related work. It involves a national criminal history check and review of findings of workplace misconduct.

To be eligible for positions at TAFE NSW, you need to be an Australian Citizen or Permanent Resident of Australia or a New Zealand citizen with a current New Zealand passport.

An eligibility list, valid for 18 months, may be created for this position, and position(s) of the same classification that subsequently becomes vacant, may be filled via this recruitment.

Location is negotiable across our TAFE NSW campuses. Please note your preferred campus location is not guaranteed and is subject to campus availability at the time of offer.