Canberra, Australian Capital Territory
Job Summary
Delivery Management
End-to-end delivery oversight across multiple workstreams within the Domino Squad
Own squad-level delivery timelines, dashboards, and Confluence documentation
Coordinate resource allocation with delivery partners – managing FTE allocation, performance, and onboarding
Drive Go-Live planning and war room coordination for production cutovers
Agile Ceremonies & Sprint Operations
Serve as Scrum Master for the Domino Squad (team of 18)
Facilitate sprint planning, backlog grooming, daily stand-ups, retrospectives, and sprint reviews
Manage the Jira board and backlog prioritisation in collaboration with the Technical Lead
Track sprint velocity, burndown, and quality metrics
Stakeholder Management
Build and maintain relationships with cross-functional stakeholders across AWS, delivery partners, and the customer (Allianz)
Interface with the customer's programme leadership, technical leads, and business SMEs
Collaborate with other Squad EMs, programme governance leads, and the Program Director
Reporting & Governance
Produce weekly status reports (PPTX) and programme-level updates
Update tracking tools and programme dashboards (Francessa)
Attend and contribute to Scrum of Scrums (SoS), Squad Lead check-ins, and EM weekly connects
Present progress and risks to programme governance forums
Risk, Issue & Escalation Management
Proactively identify risks and issues; document and track through to resolution
Own the RAID log for the Domino Squad
Escalate critical blockers to programme leadership with clear impact and mitigation options
Coordinate incident management as required
Go-Live & Cutover Coordination
Plan and execute production cutover events in coordination with technical leads and the customer
Manage change freeze windows and sequencing across workstreams
Coordinate UAT, PIV, and hypercare activities with the broader programme testing team
Key Responsibilities
1. To ensure value creation in the engagement
2. To manage key Program Partners / Stakeholders interests for smooth integration and implementation of the program and achievement of its objectives.
3. To manage engagement profitability by managing various variables
4. To proactively engage with the client to understand the business engagements
5. To lead| manage| develop and engage the team
6. To proactively identify and mitigate risks & issues (including escalations) for delivery of the program

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