Through the merger of Bank Australia and Qudos Bank we’re creating a better, stronger and more resilient bank for our customers and employees. As one company with two trusted brands, we’re building on the strong foundations of our history and shared values as we bring together the best of both banks.

We are seeking a detail-oriented and analytical Data & Reporting Analyst to support the Customer Division in delivering high-quality reporting and actionable insights.

In this role, you will be responsible for collecting, analysing, and interpreting data to support business decision-making across Customer & Support Recoveries, Fraud, and AML/CTF teams. You will play a key role in enhancing reporting capabilities, improving data quality, and delivering meaningful insights that drive performance and operational effectiveness.

Why join us

• We have big plans to become Australia’s leading purpose-driven bank
• As a certified B Corp, we’re part of a global business community who meet the highest social and environmental standards, balancing profit and purpose
• Every role and person in our bank is essential to bringing our values, purpose and aspiration to life
• We offer flexible working options, competitive salary and 14% super
• Our staff have access to a range of meaningful benefits to support their physical and mental wellbeing including 24/7 free counselling, free flu vaccinations and discounted gym memberships
• We also support staff with study assistance, paid parental leave (regardless of gender), volunteer, bereavement, gender affirmation and family violence leave; and the opportunity for bonus annual leave
• We support our staff to grow their careers through learning and development and an organisational culture where we reward and recognise innovation and values, not long hours
• We are committed to building an inclusive culture and a diverse workforce that reflects the Australian community
• We care for a conservation reserve – where we work with key partner organisations to protect threatened species and involve staff in conservation

What you will be doing

• Prepare and deliver weekly and month-end reporting, ensuring accurate and timely insights for stakeholders
• Build and enhance reporting dashboards and visualisations, improving usability and delivering actionable insights
• Collect, clean, and manage data from multiple systems, ensuring data integrity and accuracy
• Provide analytical insights and trend analysis to support data-driven decision-making across Fraud, AML, and Customer teams
• Support ad-hoc analysis, reporting packs, and automation initiatives, contributing to continuous improvement and project delivery

What you will bring

• Proven experience in data analysis and reporting, ideally within Fraud, Scams, KYC/ECDD, or AML/CTF environments
• Strong technical skills in Excel, Power BI, and SQL, with the ability to build dashboards and visualisations
• Ability to interpret complex data, identify trends, and deliver clear, actionable insights and recommendations
• High attention to detail, strong problem-solving skills, and ability to manage competing priorities and meet deadlines
• Effective communication skills, a collaborative mindset, and a proactive, adaptable approach to learning and improvement
• Commitment to Bank Australia’s purpose, aspiration, values and brand as well as the B Corp ethos

By submitting an application you agree to Bank Australia’s Privacy Policy for applicants and confirm that you are legally able to work in Australia. Bank Australia is an equal opportunity employer committed to sustainable development. We encourage people from different backgrounds to apply, including Aboriginal and Torres Strait Islander people, people from different cultural backgrounds and people with disabilities because we want to reflect the diversity of our communities. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace.

Bank Australia reserves the right to withdraw this advertisement at any time. Candidates will be progressed as applications are received, rather than after the advertisement closure date. If you wish to be considered, please submit your application as soon as possible. Please note, the successful candidate will be subject to satisfactory background checks including but not limited to police and previous employment.