Job Objective:

The Quality Assurance Manager will be responsible for overseeing and maintaining the company’s quality systems, compliance standards, and continuous improvement initiatives.

Tasks & duties:

Quality Management System (QMS)

• Develop, implement, and maintain the project QMS in accordance with ISO 9001 and company standards
• Ensure the QMS aligns with contract requirements, client specifications, and relevant Australian Standards
• Conduct regular reviews and updates of the QMS to reflect project scope changes

Inspection & Testing

• Prepare and manage the Inspection and Test Plans (ITPs) for all civil works (earthworks, pavements, drainage, structures, etc.)
• Oversee hold points, witness points, and sign-off of completed inspections
• Coordinate and review materials testing through NATA-accredited laboratories
• Review and accept test results, NCRs, and non-conformances against acceptance criteria

Compliance & Regulatory

• Ensure works comply with NSW regulatory requirements, including RMS/TfNSW specifications, council requirements, and relevant Australian Standards
• Manage compliance with contract quality requirements and project-specific quality plans
• Liaise with the principal, client representatives, and certifiers on quality matters

Documentation & Reporting

• Maintain accurate quality records, registers, and documentation (ITPs, test certificates, hold point releases, as-builts)
• Prepare and submit regular quality reports to project management and the client
• Manage document control processes across the project

Non-Conformance & Corrective Actions

• Identify, record, and manage non-conformances through to close-out
• Lead root cause analysis and implement corrective and preventive actions (CAPAs)
• Track and report on NCR trends and systemic issues

Auditing

• Plan and conduct internal quality audits across all construction activities
• Participate in and facilitate external and client audits
• Monitor subcontractor quality performance and compliance

Subcontractor & Supplier Management

• Assess and approve subcontractors and suppliers against quality requirements
• Review and approve subcontractor ITPs and quality documentation prior to works commencing
• Monitor and report on subcontractor quality performance throughout the project

Stakeholder & Team Engagement

• Provide quality inductions and toolbox talks to site personnel
• Support and advise project teams on quality requirements and best practice
• Build a culture of quality and continuous improvement across the project

Continuous Improvement

• Identify opportunities for process improvement and lessons learned
• Contribute to post-project quality reviews and knowledge sharing

Experience required: Relevant Bachelor Degree or Higher, or at least 5 years of relevant experience may substitute for the formal qualifications

Pay: $80,000.00 – $110,000.00 per year

Work Location: In person