Human Resources Officer

We are seeking a Human Resources Officer to join our team. This role plays a key role in supporting all Human Resources activities within the hotel, however, will have a strong focus on driving and delivering all Learning and Development initiatives. The ideal candidate will be proactive, organized and be confident facilitating training for medium-large groups.

• Unmatched global perks – Enjoy exclusive discounts on hotel stays and dining across Marriott International properties worldwide for you, your family, and friends
• Grow your career without limits – Access world-class training, development programs, and endless career opportunities within the world’s largest hotel group
• Invest in your future – Benefit from industry-leading learning programs and professional development resources designed to help you succeed
• Feel valued every day – Be recognised and celebrated through ongoing employee recognition initiatives
• Enjoy local perks – Access exclusive discounts at nearby retail and lifestyle venues
• Birthday perks – Celebrate your special day with a paid day off
• Be part of something bigger – Join a global brand that champions diversity, inclusion, and equal opportunities for all
• Complimentary daily staff meals

About the Role

Duties

• Lead the Learning and Development initiatives for the hotel including the organisation and facilitation of all training
• Work with the wider HR team and Quality Managers to track online training completion and compliance
• Collaborate with hotel leaders to promote consistent career conversations with their teams that support ongoing growth and development
• Support the wider HR team with Recruitment, Payroll, Employee Relations, Associate wellbeing and engagement initiatives and general HR functions as required
• Respond to questions, requests, and concerns from employees and management regarding company and Human Resources programs, policies and guidelines.

Skills & Experience

• A tertiary qualification in Human Resources, Organisational Psychology, Business or a related field is desirable
• Previous experience in a similar role is preferred with exposure to a customer service-based operations environment desirable
• Strong communication skills are a must, both verbal and written, with the ability to liaise and influence across all levels of management important
• Very strong organisation and time management skills
• Unrestricted working rights for Australia

Note: Shortlisted candidates will be required to deliver a training presentation as part of the interview process.

Only shortlisted candidates will be contacted to go through our selection process.

Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.

Your role will be to ensure that the “Gold Standards” of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.

In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.