About Us:
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 56 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower businesses with agile digital at scale to deliver unprecedented levels of performance and customer satisfaction. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovative ecosystem.

Recognized as the #1 Top Employerin Australia for the second year in a row, Infosys offers a workplace where careers grow with purpose. As an AI‑first organization, we empower our people to work on next‑generation technologies, continuously learn, and create impact at scale—supported by a culture rooted in care, inclusion, and excellence.

• ️Join Infosys and be part of a culture that’s not just promised—it’s certified. #TopEmployer2026 #ThriveAtInfosys

Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.

Role Description: Are you passionate about leading transformative technology strategies? We’re looking for a Cloud Devops AWS Engineer to join our team
Location : Sydney
Salary: AUD 150,742– 171,215 Annual Gross
Please Note: - The above salary range is only indicative and maybe subject to suitable enhancements, based on internal company processes

Role Overview:
We are looking for a highly skilled AWS Engineer – L3 Support to serve as the top-tier escalation point for cloud infrastructure issues, lead complex troubleshooting efforts, and drive continuous improvement across AWS operations. This role demands deep technical knowledge of AWS services, strong problem-solving skills, and the ability to mentor junior engineers while collaborating across teams.

Key Responsibilities:
Technical Leadership & Escalation Management

• Act as the highest escalation point for AWS-related infrastructure and service issues.
• Lead root cause analysis and resolution of complex incidents involving compute, storage, networking, and security services.
• Provide guidance and mentorship to L1 and L2 engineers, ensuring knowledge transfer and skill development.

Infrastructure & Automation

• Design, implement, and maintain scalable AWS infrastructure using services such as EC2, S3, VPC, IAM, CloudFormation, Lambda, RDS, and CloudWatch.
• Manage and optimize CI/CD pipelines using Jenkins, integrated with GitHub for version control and deployment automation.
• Develop and maintain Infrastructure as Code (IaC) using Terraform, ensuring consistency and repeatability in deployments.

Monitoring & Performance

• Implement and manage monitoring solutions to ensure system health and performance.
• Conduct capacity planning, performance tuning, and cost optimization across AWS environments.

Process & Compliance

• Ensure adherence to ITIL processes for incident, change, and problem management using tools like ServiceNow (SNOW).
• Maintain operational documentation, runbooks, and architecture diagrams.
• Participate in audits and ensure compliance with security and governance policies.

Collaboration & Communication

• Work closely with application, DevOps, and security teams to support cloud-native solutions.
• Use Jira for task tracking, sprint planning, and issue resolution.
• Communicate effectively with stakeholders, providing updates on incidents, changes, and service improvements.

Skills & Competencies:
Essential:

• 8+ years of experience in cloud infrastructure, with at least 3+ years in AWS.
• Strong expertise in AWS core services and architecture.
• Proficiency in Terraform, Jenkins, GitHub, and scripting (Shell, Python).
• Experience with container orchestration (ECS, EKS, Docker).
• Familiarity with ITIL processes and tools like ServiceNow.
• Excellent troubleshooting, documentation, and communication skills.

Preferred:

• AWS certifications (e.g., Solutions Architect – Professional, DevOps Engineer – Professional).
• Experience with hybrid cloud environments and on-prem integration.
• Exposure to monitoring tools like CloudWatch, Datadog, or Splunk.
• Agile and DevOps methodology experience.