Overview

Switch, the award winning agency is seeking a bright, energetic, Technical Lead to join our growing agency. The successful candidate will have proven experience in the enterprise digital solutions space. As a technical lead at Switch, you will play a critical role in helping Switch with delivering successful outcomes and value for our customers.

Main Duties & Responsibilities

• Governing the technical discovery, design and execution of a project to ensure projects are developed according to best practice and are in line with Switch development standards and conducted in an efficient and profitable manner
• Planning project delivery in alignment with the project’s commercial terms and using the standardised Switch IT Methodology in conjunction with both the Customer Team and the Strategist & Project Manager
• Being a leader inside customer teams and contributing to the company’s plans for its customers
• Working with the Technical Director and Project Managers to maximise the efficiency , quality and utilisation of all delivery teams
• Assist Project and Account Managers in relaying technical complexity to customers in a non technical manner
• Providing direction on all technical aspects, facilitating with the Technical Director, of a project or solution such as:
• Scoping and estimating project related tasks
• Defining system architecture
• Defining acceptance criteria
• Identifying and recording risks, issues, actions dependencies & decisions (RAID) for projects which includes communication and execution of planned mitigation steps and raising to Project Manager
• Identifying, documenting and resolving application issues and outages in and out of office hours
• Collaborating with project managers, experience design, solution architects, technical leads and clients
• Reviewing all technical deliverables completed by the project team
• Design and develop software solutions to solve complicated problems through the application of design patterns and principles
• Ensuring that all technical designs meet the overall requirements of the project
• Documenting system architecture and technical designs
• Task delegation to senior developers
• Mentoring senior developers
• Identifying conflicts between team members and disciplines raising to the Technical Director
• Participating in pre-sales and sales activities
• Contributing to and conducting team meetings
• Code reviews
• Able to work and troubleshoot autonomously
• Applying Switch methodology standards to projects and contributing to on-going continuous improvement activities for the methodology and internal processes

Skills & Experience

Essential

• Able to provide a clear trusted technical voice to both internal and external customers
• Able to perform technical discovery, solution design and project execution to a high level of quality
• Able to contribute to planning discussions at both a tactical as well as a strategic level
• Minimum of 6 years of software development experience using .Net
• Minimum of 2 years experience with Cloud technologies (AWS and/or Azure)
• Minimum of 2 years experience with external integrations
• Understanding of Docker and/or Kubernetes
• Understanding of modern frontend technologies

Desirable

• Experience using CMS solutions such as Sitecore, Umbraco, Kentico, EpiServer, AEM, WordPress.
• Experience with DevOps using one or more of the following
• Azure DevOps
• TeamCity
• Octopus
• Jenkins
• Experience with front-end frameworks such as Vue, React or Angular
• Experience using SASS
• Experience using TypeScript
• Experience using NodeJS, and NodeJS task runners such as Gulp or Grunt
• Experience using scripting languages (eg. PowerShell)
• 2+ years experience with unit testing practices and methodologies

Experience

• Able to write code applying best practice security principles (protecting against XSS, DDoS, SQL Injection attacks)
• Able to write code using the following design principles (SOLID, YAGNI, KISS and DRY)
• Able to write code that uses software design patterns
• 6+ years of experience in successfully implementing web development projects in complex, fast-moving environments using agile & blended approaches for a Digital Agency or Professional Services organisation
• In-depth understanding of Agile & Traditional SDLCs and an appreciation of how these can be blended to tailor delivery to suit the needs of individual projects
• Implementing digital solutions based on CMS & eCommerce platforms
• Excellent oral and written communication
• A balanced business & technical background and comfortable managing senior stakeholders from either domain
• Facilitating team planning and estimation using Scrum
• Good understanding of the use of traditional project management artefacts (schedules. RAID log etc) and how these complement agile tools
• Creating professional documentation using MS Office and Google Apps
• Requirements Workshop Facilitation
• Excellent time management skills

Performance Goals

• Deliver projects on time and on budget that employ the Switch methodology
• In conjunction with the Project Manager, facilitate the delivery of a stable or increasing standardised velocity (ie. points per resource-day) with velocity remaining stable or increasing when measured across any four-sprint period once the baseline has been established
• Estimates should have an accuracy rate of 80% (+/- 20%)
• Contribute towards Switch internal tools / software / methodology / processes
• Project technical deliverables are completed to an acceptable level of quality and in accordance with the project management plan and;
• Realisation of project technical outcomes are as defined in the system design and architecture and;
• Project technical documentation is accepted by process owners, subject matter experts and project management and;
• The technical scope, design and timeline of the project are communicated and visible to stakeholders and to other streams as required

Let’s get started

If this role sounds like the perfect opportunity and you’re interested in joining our growing team, please apply by sending a copy of your CV and cover letter outlining:

• Why you should make it onto our shortlist for an interview
• A key project that you’re super proud to have delivered
• Salary expectations (including super), and...
• Your availability

This position is based in our Sydney office at 100 Market Street, Sydney NSW 2000 and supports hybrid working environments (In Office & WFH).

Switch are an equal opportunity employer - we celebrate the diversity of our team and we believe that those focused on producing the best work create the greatest outcomes for our customers and themselves.

Applications are open to Australian residents only. Recruiters please do not contact us in relation to this role. All applications are treated as highly confidential.