We are a growing organisation delivering enterprise technology solutions and digital transformation initiatives. We are seeking an ICT Business Analyst to support system improvements, integration, and business process optimisation.

Key Responsibilities

· Consult with stakeholders to elicit, analyse, and document business and system requirements

· Evaluate existing enterprise systems, including ERP platforms, databases, and infrastructure environments, to identify inefficiencies and improvement opportunities

· Prepare detailed functional specifications and system documentation to support system design, enhancement, and integration

· Analyse and map business processes, including IT systems, procurement workflows, and operational environments

· Recommend improvements to system performance, scalability, and cost efficiency

· Assist in the implementation, configuration, and integration of enterprise systems and database-driven applications

· Develop and carry out system testing strategies to ensure system reliability, performance, and data integrity

· Produce user documentation and training materials and support system adoption across the organisation

· Work collaboratively with internal teams, vendors, and stakeholders to deliver technology solutions

· Monitor system performance and provide ongoing optimisation recommendations

· Maintain accurate documentation of system changes, upgrades, and development activities

· Contribute to continuous improvement initiatives and digital transformation programs

Skills and Qualifications

· Bachelor’s degree (or higher) in IT, Computer Science, or a related field

· Minimum 2 years’ experience in business analysis, systems analysis, or IT environments

· Strong understanding of business processes and system design

· Experience with ERP systems and database platforms

· Knowledge of databases such as Oracle, MySQL, or MariaDB

· Experience with system integration and third-party applications

· Exposure to tools such as Git, Jenkins, Docker, or Kubernetes (desirable)

· Strong analytical, problem-solving, and communication skills

· Excellent communication and stakeholder engagement skills

Desirable Experience

· Experience in ERP implementation, customisation, or system enhancement projects

· Experience operating in environments involving system integration, infrastructure management, or digital transformation initiatives

· Exposure to cloud platforms or modern IT infrastructure environments

Pay: $80,000.00 – $105,000.00 per year

Work Location: In person