Strategic Discovery & Facilitation Supp

You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow.

You're all about the detail and this role will allow you to drive evidence-based decision making to optimise systems and efficiency, not just for the business but for our customers too. It's data and research with impact you can see.

In this role, you'll:

Working as part of a team delivering strategic discovery, high‑impact engagement activities, insight synthesis, and coordinated processes that surface opportunities, illuminate emerging issues, and support evidence‑based strategy development across complex, high‑impact initiatives.

This role will see you enable strategic discovery by conducting horizon scanning, synthesising insights, coordinating structured engagement, producing discovery outputs, and supporting continuous improvement of discovery and engagement practices, with development opportunities in facilitation, analytical synthesis, cross‑functional collaboration, and contributing to strategy, narrative, and program development.

You will build new ways of surfacing insights, strengthening evidence‑based decision‑making, and improving engagement processes in a complex, fast‑paced, matrixed operating environment requiring coordination across senior leads, cross‑functional teams, and diverse stakeholders.

For more information on this position and business unit, view the role description and information pack.

About you

Your strong analytical capability, communication skills, collaborative mindset, and adaptability formed across strategic discovery, research, engagement, and multidisciplinary program environments will see you excel in synthesising complex insights, overcoming competing priorities, and bringing structured discovery and engagement processes to lead to evidence‑ready insights, improved strategic alignment, and stronger organisational impact.

You’re recognized as an effective communicator and motivated self‑starter, skilled at translating discovery outputs, coordinating engagement activities, and tailoring complex information for diverse audiences, experienced in horizon scanning, engagement preparation, insight synthesis, and supporting cross‑functional strategy and program teams.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.