The Senior Architect is responsible for working independently and leading the resolution of varied and non-routine complex technical requirements, exercising independent judgment and creative solutioning, to achieve functional and non-functional targets and goals. This role supports the development and review of complex and compelling task lists, leads complex customer engagements, and mentors junior team members. The Senior Architect may coordinate the activities of other team members (team lead) to ensure successful completion of projects and assignments. This role is responsible for mentoring and providing guidance and advice to new team members.

Note: This role may come into contact with confidential or sensitive customer information requiring special treatment in accordance with Red Hat policies and applicable privacy laws.

• Supports the creation and review of task lists, accurately scoping projects and ensuring alignment with customer requirements.
  
• Leads and delivers Services discovery sessions to educate customers on Red Hat technologies and best practices.
  
• Leads standard projects or a single workstream of a complex project.
  
• Provides technical expertise during presales activities.
  
• Builds and maintains solid customer relationships, fostering collaboration and success.
  
• Clearly articulates the value of the Red Hat Services Portfolio, including Consulting, Training, and Technical Account Managers and integrates services into customer solutions.
  
• Provides customer feedback to internal teams to enhance product offerings and services.
  
• Leads internal initiatives that foster innovation, efficiency, and growth within the Services business.

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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