Job Description for Salesforce Business Analyst in Melbourne

• Documenting baseline information and requirements
• Developing and defining project roadmaps / workstreams in conjunction with program lead

and delivery teams

• Tracking delivery progress of documented To Be requirements
• Liaising with teams, managers and stakeholders
• Analyzing Salesforce implementations
• Applying relevant / best practice methodology for the business
• Solving issues during testing
• Ad hoc items as required

Your experience and capability

• Extensive experience in Salesforce program and implementation working with internal and

external team (System Integrators)

• An analytical mindset. Being able to analyze multiple data sources in an investigative manner is

important and provide insights

• Enjoy all things data
• Tracking and evaluating in a detail orientated manner and advise the business on what should

be reported on for value-add

• The ability to make decisions fast. Being able to make actionable recommendations based on

data findings will be important

• The ability to take the initiative
• Tell the business what you need confidently
• Experience with collaborative workspaces such as Confluence and Jira
• Relevant tertiary qualifications or equivalent extensive experience
• Flexibility to step outside defined role in order to get something done
• Excellent verbal and written communication skills. Ability to clearly communicate complex

ideas to both technical and non-technical teams

• The ability to take the initiative and think outside the box to meet the objective
• Enjoy working in fast-paced agile team environment