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You crave a career that pushes you, where you'll meet challenges head on and you're guaranteed to grow.
You're all about the detail and this role will allow you to drive evidence-based decision making to optimise systems and efficiency, not just for the business but for our customers too. It's data and research with impact you can see.
In this role, you'll:
Research problems, perform analysis, and develop practical solutions that integrate new systems with existing processes for continuous improvement.
Work closely with internal teams and external partners to ensure improvements align with long-term business strategies and deliver value.
Contribute to process maintenance, problem-solving, and data management while promoting best practices and helping teams achieve business outcomes efficiently.
For more information on this position and business unit, view the role description and information pack.
About you
Make independent decisions within scope, escalate major issues, and be responsible for delivering high-quality work, reports, and outcomes on time with minimal supervision.
Report to the Business Process Design Lead and focus on individual contribution rather than managing staff or finances.
Use knowledge of business process improvement and experience in customer service and technology environments, supported by relevant qualifications or equivalent professional experience.
Who we are
Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.
Join us
Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers.
Flexible work options may be available. Learn more via Flexible work options and policy
Apply today
Applications close 11:59 PM Tuesday 7 July, 2026.
For more information about this role, please contact LAUREN.BLEACH@TRANSPORT.NSW.GOV.AU.
Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.
Learn more about how to apply via Our recruitment process | Transport for NSW
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Job Segment: Business Analyst, Business Process, Data Management, Technology, Management, Data, Finance, Research
The minimum salary is $121K and the max salary is $136K.
$121K – $136K/yr (Employer provided)
$128K
/yr Median
Australia
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