Microsoft’s Cloud Operations & Innovation (CO+I) powers our cloud services. As Business Support Services Manager, you will play a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Our APAC infrastructure includes a large portfolio of leased and built data centers in 11 countries, housing millions of servers. Our foundation is managed by a team of subject matter experts supporting services for billions of customers and millions of businesses in Asia.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve to meet the ever-changing business demands that position Microsoft as a world-class cloud provider.

As the Business Support Services Manager, you will lead a regional team of Business Analysts and DC Operations Specialist responsible for running the Business Operations transactional engine. This will include PO and Invoice management, accrual management, developing BI dashboards and driving meaningful insights into transactional data. You will also drive business process transformation using our latest AI tool suite.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Manager, Business Operations. Lead the Transact Engine for Queries, PO and Invoice Management. Development of BI Dashboard to track operations key performance indicators.

Purchase Order Management

Required Qualifications:

• Bachelor's Degree in Business, Operations, Finance or related field AND 6+ years work experience in program management, process management, process improvement Operations, Procurement or related field AND 6+ years work experience in program management, process management, process improvement.

• 6+ years of people management with excellent cross-cultural awareness

• 6+ years’ experience in leading and influencing a diverse organization of full-time employees across multiple disciplines, platforms, cultures, and countries

Preferred Qualifications:

• Strong experience in sourcing and contracting. Ability to negotiate contracts to drive long-term win-win for Microsoft and our suppliers.

• Excellent problem-solving skills, analytical capabilities, data analysis, and attention to detail.

• Practical experience in driving business process automation using AI

• Black Belt certification is a plus

• Data Center Procurement Experience is a huge plus.